How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Johnston Your Own Question
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
14207197
Type Your Appliance Question Here...
Tom Johnston is online now
A new question is answered every 9 seconds

I have a GE dryer model number DBXR463EBOWW. It now has a strange

Resolved Question:

I have a GE dryer model number DBXR463EBOWW. It now has a strange smell and the wall plug-in is smelling hot also. Could you tell me what might be wrong? Thanks, Carl.
Submitted: 7 years ago.
Category: Appliance
Expert:  Tom Johnston replied 7 years ago.
Does the dryer work fine other than the smell?
Customer: replied 7 years ago.
yes it dries fine but there does seem to be a little less lint in the filter
Expert:  Tom Johnston replied 7 years ago.
You probably just need to vaccum the inside out do you know how to take the unit apart?
Customer: replied 7 years ago.
no it seems to be completely sealed up, lol. but i do have dryer vac attachments and i have already tried to clean it out as much as possible
Expert:  Tom Johnston replied 7 years ago.
Ok if you open the door under the lip for the top are screws.Remove them lift the top off.Then on the inside corners of the front are screws remove them.Lift the front slightly and rotate it to the left.There are wires attached to the front try not to disconnect them.You should be able to clean it through the front.Unplug the unit first.
Customer: replied 7 years ago.
ok, i will try that
Expert:  Tom Johnston replied 7 years ago.
Ok
Customer: replied 7 years ago.
there seems to be very little lint in that area
Expert:  Tom Johnston replied 7 years ago.
Can you see the motor to the left?
Customer: replied 7 years ago.
can barely see it under the drum
Expert:  Tom Johnston replied 7 years ago.
Is it covered in lint?
Customer: replied 7 years ago.

doesnt seem to be from what i can see. do i need to take the side off?

 

Expert:  Tom Johnston replied 7 years ago.
No the only way to get to the motor is take out the drum.Clean out what you can.
Customer: replied 7 years ago.
ok, ill try
Expert:  Tom Johnston replied 7 years ago.
Ok take a flashlight if you have one and have a look.
Customer: replied 7 years ago.
there is a knockout panel in the lower side so i knocked it out and the motor looks really good
Expert:  Tom Johnston replied 7 years ago.
Ok put it back togather and check the vent at the back make sure it is not full of lint.
Customer: replied 7 years ago.
the vent out the back of dryer or the one going thru the floor?
Expert:  Tom Johnston replied 7 years ago.
Turn on the dryer and go outside to where it vents is there strong air flow?
Customer: replied 7 years ago.
there was when i first started having problems. i took the exhaust vent off and the flow was very strong coming out of dryer
Expert:  Tom Johnston replied 7 years ago.
Can you describe the smell?
Customer: replied 7 years ago.
not really a hot smell but a strange one. then when the plug started getting hot you could smell plastic
Expert:  Tom Johnston replied 7 years ago.
You say the unit operates fine.So i don't think the problem is with the dryer.The receptacle may be waring out.If you shut off the breaker you can have a look at the receptacle.
Tom Johnston and 2 other Appliance Specialists are ready to help you