Appliance Repair Questions? Ask a Technician for Answers ASAP
Sorry I'm a little late getting back to you. I put the question in last night and went to bed not expecting an answer as quickly as you gave it. Thank you. XXXXX accept your answer and purchase the part could you please give me a little more info on why you feel this part is the problem? For other online posts I've seen that have described the same type of problem the solutions always seemed to be the defrost heater, timer, or thermostat, granted, the other posts are not the same manufacturer or model as mine. I would just like to understand why it's the control board and not one of these other parts.
There is no frost anywhere inside the freezer so I assume the defrost heater is working. Can I assume the temperature sensor in the freezer is ok and the one in the fresh food section may be bad and the cause of the food freezing in that section, which is unrelated to the freezer problem? Last question, if the heater is working and a bad sensor in the freezer would cause an opposite problem of what I have are you figuring the control board has some type of intermittent problem and have you seen this scenario before? I'm leaning towards changing the board and the sensor in the fresh food section. I have to run out to do an errand and will reply when I get back.
Thanks for your patience,
Thanks for the help. I'll take your advice and change the fresh food sensor or maybe even both and will probably change the board also since as you stated earlier my freezer intermittently going warm and the food occasionally freezing in the fresh food section are probably unrelated. To me its worth it to avoid the freezer dance we have to do everytime the freezer decides to take a break and my wife asking me "so when are you going to fix this"!!
I will send the "Accept" right after I send this Reply.
Again thanks for your help and patience.
I'm not sure if I have to pay again or not but if not where would I find the insructions to change the temperature sensors in my refrigerator?