MODEL 650 Combination unit. The refrigerator unit is not cooling as it should. Freezer seems to be ok. Message on the control panel is "vacuum condenser". Unit is about 7 years old.
Hello,
My name is XXXXX XXXXX X will try to assist you. I take it that this is a SubZero unit? If so...What I need you to do is go to the display. Press and hold either colder button then press the on/off key and release both. Record what you see on the display. Toggle through all readings by pressing either colder key and let me know what you see.It sounds like,from your description that you have a sealed system problem which should be covered ,at least parts depending on purchase date. Most sub zero have 10-12 years warranty on the sealed system.You should see something like 00,-5,38,25,00 and then it repeats
Steve: yes, it is a sub-Zero i did as suggested, codes are 00, 02, 55, 53 -03 David
On the fresh food (Refrigerator)side Press the warmer key and hold that key and then the on/off key for 10 seconds and record what you see. Toggle through 7 or 8 readings by pressing either colder key.
Steve: Not sure that this is helping. Pressing the warmer key and then the on/off key switches everyting off. I will call the local dealer. Let me know how I can pay you, i don't see the accept button anywhere
Thank you for using JA.
Steve
Experience: 6 years in repairing appliances