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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Tappan Electric Range/ Microwave, One unit. On the

Customer Question

I have a Tappan Electric Range/ Microwave, One unit. On the control panel there is a light that comes on when the heatin coil comes on and is suppose to go off when the coil cools off. The part # XXXXX XXXXX The part is made in Mexico. Can you give me any information on getting the part. Thank [email protected]
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the model # XXXXX the range? thanks Bryan
Customer: replied 7 years ago.
Model # XXXXX
Expert:  Bryan replied 7 years ago.
is that all there is to the model? how old is this? unfortunatly neather the part # XXXXX the model # XXXXX XXXXX up in my databases. is the part just the indicator light, Part 494540? Part 494540
Customer: replied 7 years ago.
The range was manufactured in 1985 The numbers as on the tag is
77-4972-23/11240-8535 1279
Expert:  Bryan replied 7 years ago.
ok heres a link to parts for this, you should find what you need here if its still available, thanks Bryan
Customer: replied 7 years ago.
Where is the part number? I don't think that you was much help.
I placed a deposit to find out the information that I needed.
IWish to have my deposit reuurned. Thank you.
Customer: replied 7 years ago.
As I Stated My tappan electric range/microwave is one unit. There ia a (red) light that comes on when the heating coil gets hot and is suppose to go out when the heating coil cools down. (red) light. I have taken the part number off of the old part which is,
#318T023pol It has Tappan made in Mexico. I sent you the model # XXXXX serial # XXXXX they don't come up. The numbers is on the tag under the stove top which is #4972-23. I am sending the complete number
77-4972-23/11240-8535 1279. The unit was made in 1935That is all the information that I can give you. Now your suppose to be a certified
appliance technican. That is what i am paying $24.00 To find out what i don't know. You got paid to tell me what i want to known but have'nt
told me anything. [email protected]
Customer: replied 7 years ago.
I e-mailed you July 25 and did,nt get a answer back as of yet.
#1 The good faith deposit. (Always refundable)
#3 remains in your account until I decide to spend it or withdraw it.
    You ask for the model number and it was given to you.
    You give no answers but wants to be paid.
    You say neither the part# XXXXX model# XXXXX XXXXX up in your      
    databases! Maybe they are outdated.
    You may be a certified technician But who is doing the research?
    I done what i paid you to do.
    I got a print out from a part store stateing that the numbers is
    right. So i don't know where your information comes from.
    I am going to give you time to respone to my e-mail.

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