How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask william Your Own Question
william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
13954826
Type Your Appliance Question Here...
william is online now
A new question is answered every 9 seconds

What does 5D mean on a Whirlpool washer?

I need the model number of the washer please so I can bring up the technical sheet for this model. Most likely SD is the code which can be displayed if you use too much soap or the drain is clogged to the outside. SD is a SUDS code for most Duet Washers. If you cannot open the door of the machine because of this, see if you can hit the OFF/Cancel button and run another rinse cycle again to remove the suds error.

Read full interaction below »

Question

My Whirlpool Duet Sport front loader washer kept saying 5D or F on the panel. What does it mean?

Submitted: 7 years ago.
Category: Appliance
Expert:  Chas replied 7 years ago.

It will help to have the make and model number of the appliance we are talking about and any other information that you may think is important that you did not list in your original post to us. We are working hard to make you happy.

Customer: replied 7 years ago.

While the washer was running for about 10 minutes, it stopped and said 5D or F on the digital panel. Just want to know what does it mean?

Expert:  Chas replied 7 years ago.

I need the model number of the washer please so I can bring up the technical sheet for this model. Most likely SD is the code which can be displayed if you use too much soap or the drain is clogged to the outside. SD is a SUDS code for most Duet Washers. If you cannot open the door of the machine because of this, see if you can hit the OFF/Cancel button and run another rinse cycle again to remove the suds error.

Customer: replied 7 years ago.
WFW8400TW02
Expert:  Chas replied 7 years ago.

If suds are detected continuously by the pressure switch during the drain or spin phases, the washer will fill four liters of water and during five minutes the unit will rest without tumbling. The water will be drained and it will try to spin or drain again.

Possible Causes/Procedure

¦ If too much detergent was used:

- Run the unit through a RINSE/SPIN cycle.

- Run a NORMAL cycle without adding any detergent.

¦ This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.

2. Unplug washer or disconnect power.

3. Check wire harness connections to the drain pump, pressure switch and Central Control Unit (CCU).

4. Check/clean drain pump filter of foreign objects.

5. Plug in washer or reconnect power.

6. Check drain pump.

7. Check the pressure switch.

8. Verify CCU operation by running a Diagnostic Test or any Cycle.

Customer: replied 7 years ago.

I did that and it says F. It doesn't work now but it says F. What now?

Expert:  william replied 7 years ago.

Press the cancel button, then unplug it for 2 minutes; then try it again.

william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience: Major Home Appliance Technician Specialist Whirpool Certificate
william and other Appliance Specialists are ready to help you