How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

We have a Maytag Dyer Mod. CDG5005AAE S/N 16831473QM that has

Resolved Question:

We have a Maytag Dyer Mod. CDG5005AAE S/N 16831473QM that has stopped heating.
Blower runs and tub turns. Vent is open and gas is on. I can not hear the sound of the the gas valve pulling in. Any help you can offer would be great.

Bill Peterson   XXXXX@XXXXXX.XXX
Tele XXX-XXX-XXXX
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.
-Could you explain your situation a little more?
Hi Thanks for the question, when you start the dryer can you hear a click, and can you get to the gas valve, can you take the front panel off
Customer: replied 5 years ago.
I can not hear a click when I turn on the dyer I stated this in my ?. I do not think the gas valve is pulling in. I have not taken the front off but I can and will.
Expert:  John replied 5 years ago.

http://www.partselect.com/ModelFrames.aspx?ModelID=104037&ModelNum=LDG5005AAE&mfgModelNum=&ManufactureID=1&Selected=34924&Position=0&mfg=Maytag&Type=&Mark=5

 

Here is the breakdown of your dryer, If there is no click when you turn on the dryer,

Look for the thermal fuse located on the air duck by the blower, you can join the two wires together to see if it starts the gas , Try that and let me know, Im sure its the problem

Customer: replied 5 years ago.
It is our 48th anniversary today and family is taking us out to lunch. Will get back to this issue later today.I did get time to ckeck the two round thermos one rect. on fire chamber and the cermice one on the air chamber all are closed using a ohm meter.??????
Expert:  John replied 5 years ago.

http://www.partselect.com/PartDetail.aspx?Inventory=2029936&SourceCode=1

 

This is the thermal fuse to check, you can join the two wires together to check , If you get heat replce the thermal fuse

Customer: replied 5 years ago.

The fuse seems fine zero ohms accross it.

What must be the ignitor, a norton(NNN) NNN-NNNN checks open with a ohm meter do you have a guess as to what it should check??? is open OK???

Expert:  John replied 5 years ago.
Their should be a reading with the ohm meter, not 0, touch the leads from the meter together, If the reading shows resistance its ok, if no movement its open,If you checked the coils and got no reading the coil is open, so its bad
Customer: replied 5 years ago.

When I say zero it is less than one ohm when I say open the resistance is like infinity on my meter---like the Norton part I listed is like infinity accross its leads is that bad???

If so please direct me to the part like you did the fuse.

Thanks and I will pay up when I get this info.

Expert:  John replied 5 years ago.
Ok I see if the norton part the coils have infinity the coil is open so that the current cant go through, I will check the norton part #(NNN) NNN-NNNNI will getback to you.
Expert:  John replied 5 years ago.

http://www.repairclinic.com/SSPartDetail.aspx?s=b4a8i3479&PartID=3479

 

That norton # XXXXX not go , Heres the coils, The two terminal should have a reading, the three terminal should have a reading, if one is open replace the coils

John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience: Appliance repair business owner for over 43 years.
John and 9 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.