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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16442
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a kenmore elite oasis he, it will not finish a load

Resolved Question:

I have a kenmore elite oasis he, it will not finish a load of laundry because the code "dl" continues to come up. How do I fix that?
Submitted: 7 years ago.
Category: Appliance
Expert:  Chas replied 7 years ago.

Thank you for asking your question on JustAnswer, Myself and the other Experts are anxious to help you, it will help to have the make and model number of the appliance we are talking about and any other info that you may think is important that you did not list in your original post to us. We are working hard to make you happy...

 

Warning, If you opt me out from helping you, I will not be able to respond back,,,,Use this option only if you do not wish to communicate with me any further...

Customer: replied 7 years ago.
Kenmore Oasis Elite HE
Model #110.27072602
Expert:  Chas replied 7 years ago.
is the code LD or DL?
Customer: replied 7 years ago.
dL
Expert:  Chas replied 7 years ago.

This is a door lock error, we need to put it in diagnostic code and give me the numbers it show following the direction below.

 

1. Be sure the washer is in standby mode (plugged in

with all indicators off; or with only the Clothes

Clean or Done indicator on).

2. Select any one button (except POWER, START,

STOP and PAUSE/CANCEL) and follow the steps

below, using the same button (remember the

button):

a. Press/hold 3 seconds.

b. Release for 3 seconds.

c. Press/hold 3 seconds.

d. Release for 3 seconds.

e. Press/hold 3 seconds.

? If this test mode has been entered successfully,

all indicators on the console are illuminated for

5 seconds with 88 showing in the Estimated

Time Remaining two-digit display.

? If indicators do not display as described above,

the press/hold/release procedure above may not

have been performed within the time frame

necessary for successful entry. Repeat step 2 to

ensure this was not the cause. If still

unsuccessful, see Diagnostic: Unsuccessful

Entry, page 1.

3. The program then checks for saved fault codes:

? If there are saved fault codes, see Diagnostic:

Saved Fault Codes, page 2.

? If there are no saved fault codes, all indicators

on the console will momentarily turn off, then

turn back on with 88 displayed. After 5

seconds, the Automatic test, below, begins.

Customer: replied 7 years ago.
It is flashing F then 84.

I also did not see an Automatic test.
Expert:  Chas replied 7 years ago.

this is when the machine sees the door open when you are using it, you will need to replace the door lock on the unit. this is part number W10059230, You can order this part at the following locations online... http://www.apwagner.com/, or http://www.repairclinic.com/, or http://www.partstore.com/. All 3 of these places are a good place to order your parts because of thier liberal return policy....

 

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