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Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75320
Experience:  9+ years being an appliance technician with factory training.
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MF12568AFES CONTROL BOX LOCKED MODE WILL NOT MOVE BUTTON STUCK

Customer Question

MF12568AFES CONTROL BOX LOCKED MODE WILL NOT MOVE BUTTON STUCK ON WATER WILL NOT CHANGE TO ICE ALARM DO NOT WORK.
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
I'm a bit unclear of what your saying. Can you try to explain what's going on again with your dispenser?
Customer: replied 7 years ago.
control box locked
Expert:  Tyler Z. replied 7 years ago.
to the left of the water button there is a "lock/unlock" button. Press and hold that button for 10 seconds to see if it will unlock. If not then unplug the appliance for 60 seconds and see if anything changes. If not then you need to replace your control board on the back of the unit. It's located on the back right side of your unit behind the refrigerator.