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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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Water dispenser on GE Refrigerator (model GSH25JSRF SS) stopped

Resolved Question:

Water dispenser on GE Refrigerator (model: GSH25JSRF SS) stopped working. Still makes ice, so water supply is not the problem. Unscrewed and screwed filter back in (filter only 5 months old). Any help is appreciated..................
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Medic replied 7 years ago.
Hello when you press the water actuator on the front do you hear a hum from the back?
Customer: replied 7 years ago.
No hum from the back.

The light from the dispenser housing does go on.
Expert:  Appliance Medic replied 7 years ago.
Ok then this indicates a bad water valve on the back or the reservoir is frozen behind the crisper's drawer.Get a volt meter pull the unit forward take the lower back panel off then press the actuator on the front if you are getting 110v to the solenoid the valve is bad if not the switch in the front dispenser housing is bad not common.I would suspect the water reservoir is frozen or the valve is bad.
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