How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert Your Own Question

Robert
Robert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1601
Experience:  16+ years of in home appliance repair knowledge.
Type Your Appliance Question Here...
Robert is online now
A new question is answered every 9 seconds

Can I adjust how the door hangs on my Kenmore Coldspot model#106.9608210

Resolved Question:

Can I adjust how the door hangs on my Kenmore Coldspot model#106.9608210? The refrigerator has lost it's ability to cool and there is a gap between the door and the body where the gasket does not seal .
Submitted: 5 years ago.
Category: Appliance
Expert:  Robert replied 5 years ago.

You can adjust it but you will have to check the hinge and make sure it is not bent. If it is you will have to replace it. If it is not, you will have to use a washer to lift it up to where it will seal. It is best to use the plastic washers they use to reduce friction. The part number for the washer is 487802 and they cost 5.12 a piece(outrageous). I have circled the parts to look at on the diagram below. I hope this helps you.

graphic

Expert:  Robert replied 5 years ago.
Were you able to get that door straightened out?
Customer: replied 4 years ago.

Sorry for the delay. Wife's surgery and harvesting our crops. I now do not think the door is the problem. When I put my level on the doors they are level but the top of the frig is out just about a half bubble. Right now the frig is kinda cool but not cold and the freezer is the same way. When I first noticed the problem i adjusted the temp in both. That worked for a while but eventually they both went back to being kinda cool. They cool down when the outside temp cools. The frig seems to be working okay in all other aspects. I can hear it running and the fan is blowing air around inside. Is ther a switch that could have gone bad?

Thanks for the help so far.

Expert:  Robert replied 4 years ago.
Look for frost on the interior back wall of the freezer. If it does have frost let me know. Also, check the fan on the back by the compressor. Make sure it is running also.
Customer: replied 4 years ago.
There is no frost on the interior back wall and the compressor is really warm almost and i do not see a fan. The compressor is the small oval shaped item at the bottom rear of the frig?
Expert:  Robert replied 4 years ago.
Yes it is. If you have no fan down there that means you have a series of black coils on the back of the refrigerator. Make sure the fan in the freezer is running also.
Customer: replied 4 years ago.
Yes, the fan in the frezzer is running.
Expert:  Robert replied 4 years ago.
If the gasket is sealing, the fan is running and the compressor is also running, but your refrigerator is not cooling correctly, it sounds like you are either low on freon OR you have a restriction in the line somewhere and it will have to be cleaned out. This is better than the compressor being out and less expensive to repair but some techs do not like to rod out a restriction without replacing the compressor. It can be done and is a easy repair. Let me know if there is anything else I can help you with.
Robert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1601
Experience: 16+ years of in home appliance repair knowledge.
Robert and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.