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Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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My Kenmore Tumble Action Washer Model No. 417 441 42400 was

Customer Question

My Kenmore Tumble Action Washer Model No. 417 441 42400 was thumping loudly in spin cycle. I found a snapped shock absorber. I replace that on both sides. After, there was still loud thumping and electrical smell. Any ideas?

Thanks
Submitted: 7 years ago.
Category: Appliance
Expert:  Tom Johnston replied 7 years ago.
You need to check the inner tub.Grab the paddles one at a time and pull and push on the inner tub.Does it knock.
Customer: replied 7 years ago.

Hello

Where are the paddles located?

Expert:  Tom Johnston replied 7 years ago.
Inside the inner tub.