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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 56669
Experience:  7+ years being an appliance technician with factory training.
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GE Profile making loud noise when the drum rotates

Resolved Question:

GE Profile making loud noise when the drum rotates
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
is this a washer or a dryer? And is the noise more like a rumbling or a loud screeching?
Customer: replied 5 years ago.
Dryer. Model DDG9685SAMWW. it is not screeching or rumbling but a loud rattle that is coming when it rotates.
Expert:  Tyler Z. replied 5 years ago.
is it constant or does it make the noise just once per revolution or??
Customer: replied 5 years ago.
it is not once per revolution for sure. it is continuous, grrrrrr, like about 2-3 per second. If you rotatle a bicycle wheel and put a card board against the spokes you will get this kind of sound
Expert:  Tyler Z. replied 5 years ago.
ok perfect, so it sounds like something may be stuck in your blower wheel. You will have to hinge back the top panel and then take off the front panel to access the blower wheel. To do this, open the dryer door and remove the screws going upwards from the door frame holding the top panel down to the front panel.

The blower wheel is located in the front left corner of the unit. See if you can see anything that the blad is rubbing on, sometimes the blower will crack and when it spins fast it will expance and rub on the casing so look for that as well. Make sure to unplug the unit prior to serviceing of course.
Customer: replied 5 years ago.
When you say hinge back the top panel, do you mean the panel with controls or the top surface.
Expert:  Tyler Z. replied 5 years ago.
no sorry, and I don't know why I said hinge it backwards. Once you remove the screws coming through the door frame area the top panel will pull foward and unclip. Then you can tip it backwards a bit and remove the entire top panel--- the console will still be on the frame.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 56669
Experience: 7+ years being an appliance technician with factory training.
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