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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11909
Experience:  15 yrs. experience as a certified appliance technician.
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refridgerator freezer wont stay cold not power not cold adjustments occured

Customer Question

refridgerator
freezer wont stay cold
not power not cold adjustments
occured after sliding out
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Man replied 5 years ago.
What brand is this? Do you know the model #?
Customer: replied 5 years ago.
Whirlpool
Model #
GS5SHGXKS00
Serial #
SL3348407
Side by side
Expert:  Appliance Man replied 5 years ago.
I need you to pull the frig forward and remove the back panel. Tell me if the fan is running and if the black round object is hot.
Customer: replied 5 years ago.
Ok
The fan is definitely on, I feel cool air coming in, not cold air
Expert:  Appliance Man replied 5 years ago.
There is 2 fans on this. One in the freeze and one that cools the compressor.
Customer: replied 5 years ago.
The compressor os hot and the fan that cools it is on
Expert:  Appliance Man replied 5 years ago.

does the compresoor have a white box on the side of it?

Customer: replied 5 years ago.
yes it does
Customer: replied 5 years ago.
on a text said answer is done?
Expert:  Bryan replied 5 years ago.
the appliance man is offline, do you hear the white box on the side of the compressor clicking or buzzing about every five minutes or so? you probably need to replace the relay start device in this, Compressor start device. - Click Image to Closeyou can get this kit here, http://midwayparts.net/midwayparts/zen-cart-v1.3.8a-full-fileset-12112007/index.php?main_page=product_info&cPath=11&products_id=75 for around $36.00, cheaper than most places. hope this helps. thanks Bryan
Customer: replied 5 years ago.
now not even cool air is coming
Expert:  Bryan replied 5 years ago.

Sir do you hear a buzzing or clicking sound?

Unplug the unit and pull the white box off the side of the compressor

shake it over your hand. Do particles fall out?

Customer: replied 5 years ago.
I'll try, take a few mins
yes loose parts inside and pepper flakes come out when shaken
how can i get this on a sunday?
Expert:  Bryan replied 5 years ago.

The part linked above is the part you need...

The compressor could have caused that part to fail

but its not likely. Its worth a try and either way you

will need that part. I do nt know where you could get it

on Sunday. Most parts places are closed.

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11909
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 3 other Appliance Specialists are ready to help you

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