I have a Kitchen aid Electric stove top that when I place my finger over the lock unlock light it won't unlock. It is a 15" x 30" electric built in ceramic cooktop 4 burners one has a doulbe burner. the approximate year of it is 2002. I bought second hand last fall.
The information is here in a file someplace regarding the serial number and model. etc...
It was working fine the last time I used it. I was using the double burner about a week ago. I didn't have any problems with it at all, thank you Drue
15" 30 inch cooktop ceramic electric and built in
was working fine last time I used it. I always keep it locked due to grandchildren. Breaker to it is working fine. lock light is on. I just can't get it to go off, so that I can use it. It is A Kitchen aid from approx 2002- bought second hand last Fall. Drue
To Unlock Cooktop: Touch and hold the CONTROL LOCK/ALL OFF keypad for 5 seconds
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try holding it for 10 seconds if this does not work you will need a new control board
press it for 10
look in your use&care guide you might have a 5yr warrenty on the board