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Randy
Randy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1300
Experience:  25 years of overall experience: Owner and technician of own appliance repair business.
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I have a side by side Samsung refrigerator w/computer and

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I have a side by side Samsung refrigerator w/computer and every year the freezer goes out and the fridge is intermitant.   I am being driven crazy by the regularity of service calls and I never seem to have a refrigerator that is dependable.   Any suggestions, besides throwing it out? Its only about three years old.
Hello, first of all I am sorry it is a Samsung. May I please have the model number?
Customer: replied 7 years ago.
it is RS2577SW
So far what has been done on these service calls?
Customer: replied 7 years ago.
The circuit board has been replaced twice and some kind of relay was replaced
Has anyone ever replaced the capacitor that goes with the circuit board?
Customer: replied 7 years ago.
No. What is a capacitor?

It is the capacitor that is connected right next to the main circuit board behind the fridge. They are housed in the same box.

Customer: replied 7 years ago.
Right now I am waiting for the circuit board that has been on order for 3 weeks. When they come back to install it is there a way to test the capacitor to see that it is working properly. I am so afraid they will replace the circuit board , the fridge will work for a time. as before and then it will fail again. I hate having an intermitant fridge. If i can't continue with this unit what manufacturer would you suggest I buy?.....no computers please!
Yes, any good tech should be able to test the capacitor. Your fridge calls for a 12 microfarad capacitor. It is written on the capacitor. Also, depending on how much you want to spend, a good fairly priced fridge is Whirlpool. An excellent fridge but a little pricey is Kitchenaid. Stay away from GE. They have problems with both a circuit board and a defrost heater.
Randy and other Appliance Specialists are ready to help you
By the way, what is the fridge doing now?
Customer: replied 7 years ago.
I am still waiting for a part ( circuit board)