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Techdesk, Field Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer in the UK
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We have a Bosch from about 2000, model SHU3322UC, DLX series

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We have a Bosch from about 2000, model SHU3322UC, "DLX series" that worked great until recently. Then we came home one day and discovered water all over kitchen floor, and water in the machine that it hadn't drained. Repaired everything, tried D/W again, and it worked normally! Then 2 months, estimated 70 cycles later, it leaked again - but this time very little on the floor, and what did get to the floor dripped from the insulation in the front panel, which was SOAKING like a huge sponge. Is it worth repairing? Likely they can find the pblm, given it's intermittent? We note new models have "aquastop" leak detection circuit, so we must not be the only ones.......

If you could even suggest what happened, and why not every time, that would be great!


M & C in Ottawa, Canada
Submitted: 7 years ago.
Category: Appliance
Expert:  Techdesk replied 7 years ago.


Can you expand on this please?

What did you mean by "repaired everything"? Are you referring to the dishwasher? If so, what was actually repaired on it?


Have you tried the machine again?

What was the result this time?



Customer: replied 7 years ago.
sorry about confusion, I just meant we repaired the hardwood flooring - then reinstalled d/w and yes, it ran fine again for a few weeks - before the latest incident with "sponge" effect of the insulation in front panel - cannot even understand how water got up there!!
Expert:  Techdesk replied 7 years ago.


OK, thanks for that.

The sponge would get wet if water was leaking past the door.

This normally only happens when either the door seal fails or more commonly when the spray arm fails to turn.


If the appliance is working ok again then the most likely cause is the spray arm was prevented from turning by an object placed into the dishwasher.

If it stops where the water is constantly being sprayed onto the door then it leaks past the seal and saturates the foam.


Check to see if the foam is sodden again. If it is, check the spray arms are rotating properly and check them along their seam to ensure they are not split.


Hope this helps

Let me know how it goes or if you need more help.


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