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william
william, Home Appliance Technician
Category: Appliance
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Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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Water and Ice dispensor works sporatdically. Model #695S2

Resolved Question:

Water and Ice dispensor works sporatdically. Model #695S2 Serial Number P2378019
Submitted: 5 years ago.
Category: Appliance
Expert:  Techdesk replied 5 years ago.

Hiya,

Can you post the make of the appliance please?

Unfortunately your model number isn't coming up anywhere.

If you could recheck the model number and explain what is or isn't happening with the appliance that would help us.

 

Thanks

Customer: replied 5 years ago.
This is a Sub-Zero 695/S2. The ice dispenser and water dispenser works for awhile then does not work at all.
Expert:  Techdesk replied 5 years ago.

Hiya,

OK, thanks for that.

I'll have to opt out of the question now as I don't work or have information on that brand.

Someone else will pick the question up for you.

When I opt out it opens the question to all experts again.

 

Thanks

Customer: replied 5 years ago.
I have a Sub-Zero Model # XXXXX built in referigerator. The problem is that the ice and water dispencers only work occasionly. When one doesn't work the other won't either.Yesterday for example, they both worked fine at about 8:AM, then didn't workagain until about 6:PM. It is now about 8:AM, and they are both working fine. There are times when they won't work for an entire day. The unit is about two and a half years old.
Customer: replied 5 years ago.
I do not have any further information except that neither the ice or water dispencers are working at this time. They were both working two hours ago.
Expert:  william replied 5 years ago.
is that the complete model number? thanks
Customer: replied 5 years ago.
Model number is XXXXX
Expert:  william replied 5 years ago.

sounds like you may have a loose connection of the control board that operates all of this which should be located behind the dispencer

 

 

 

 

 

 

If this answers your question,click accept as this is how we get paid for our knowledge.Need more info ask.bonuses appreciated. note;As I am not there this is based on your observations and information.

william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3033
Experience: Major Home Appliance Technician Specialist Whirpool Certificate
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