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John, Home Appliance Technician
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Experience:  Appliance repair business owner for over 43 years.
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I have a GE upright freezer that is only going down to 40 degrees....do

Resolved Question:

I have a GE upright freezer that is only going down to 40 degrees....do you think this is a thermostat issue or could it be low on freon?
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.

Hi thanks for the question,Is this a frost free freezer

Please send me the Make & Model #

Customer: replied 5 years ago.
I don't have that information available...I am at work. Just found the website when I was looking for technicians in my area to look at it. I will have to send make and model after I get home from work. I am sorry.
Expert:  John replied 5 years ago.
Is there a fan in the freezer
Customer: replied 5 years ago.
I don't recall seeing one but I would have to check for sure.
Expert:  John replied 5 years ago.
Ok let me know
Customer: replied 5 years ago.

Here is the info on the freezer....Ge Model FUF 14DTARWH, Serial #GM178622 - Mfd 4/07.....

Expert:  John replied 5 years ago.

Here is the breakdown of the freezer,Take the bak off the freezer to see if the fan motor is going And see if thers frost on the freezer coils

Customer: replied 5 years ago.

What does it mean if the fan motor isn't running and if there is frost on the coils? Will it need freon?

Expert:  John replied 5 years ago.
If the fan motor isn't going and theres frost ,It would be the fan motor that is the problem
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience: Appliance repair business owner for over 43 years.
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