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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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i have a dell printer all in one 926 i baught new ink and i

Customer Question

i have a dell printer all in one 926 i baught new ink and i put it in but it says right cartridge error so i baught another one and it still says the same thing what could be wrong it is in right way
Submitted: 7 years ago.
Category: Appliance
Expert:  Rob replied 7 years ago.
HI
I know this might sound basic, apologies, but did you remove the sticky plastic on the print head?

Thanks
Rob
Customer: replied 7 years ago.
yes i did and i double checked
Expert:  Rob replied 7 years ago.
Mmmm

well, ill opt out and well see if anyone has another idea.

Thanks
Rob
Customer: replied 7 years ago.
i done everything right but it still says error right cartridge the black ink works fine

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