How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask william Your Own Question

william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3033
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
13954826
Type Your Appliance Question Here...
william is online now
A new question is answered every 9 seconds

electric w/h rheem 40 gal modl#81vh40dt. leaking seems to be

Customer Question

electric w/h rheem 40 gal modl#81vh40dt. leaking seems to be from bottom. opened drain valve but just small amount of water came out. what can i do.
Submitted: 5 years ago.
Category: Appliance
Expert:  william replied 5 years ago.
is it leaking from the drain valve or from the overflow valve pipe near the bttom
Customer: replied 5 years ago.

IT IS NOT FROM DRAIN VALVE. I CAN'T SE WHERE IT IS COMMING FROM.

Expert:  william replied 5 years ago.
and where is it coming from?
Customer: replied 5 years ago.
LOOKS LIKE FROM THE TOP. FROM UNDER THE COVER OF THE TANK. DRIPPING DOWN.(NOT A LOT). WATER SUPPLY VALVE IS TURNED OFF AND ELECTRICITY TOO. RUST STREAKS INDICATE WATER COMING FROM TOP.
Expert:  william replied 5 years ago.
how old is this?
Customer: replied 5 years ago.
+ OR- 10 YS.
Expert:  william replied 5 years ago.

well more than likely its comeing from either your cold or hot side of the top of your tank

you can either drain it and replace the fittings or you can just buy a new tank if your gonna repair this i would throw in a new drain watervalve at the bottom but then again there could be so much sediment in the bottom of this plugging this up but that up to you how you want to repair this

 

 

 

 

Customer: replied 5 years ago.

CAN I TURN EVERYTHING BACK ON? HOW CAN I CLEAN SEDIMENT IF ANY?

CAN I GET BACK TO YOU LATER?

Expert:  william replied 5 years ago.

you say its leaking from the top is it wet by the electrical wires? before you turn the power back on remove the top plate and check to see that its not wet in there check that first ill be gone from 6.00 till about 9.00 i have to go get a MRI done

 

 

 

 

 

Customer: replied 5 years ago.

ALREADY REMOVED THE PLATES. INSULATION INSIDE PLATES WAS WET.TANK HAS TWO PLATES. TOP PLATE WHERE REST BOTTON IS, BOTTOM PART OF THAT PLATE PORTION, WIRES ARE UNDER WATER.

BOTTOM PLATE WIRES ARE DRYED.

I GUESS I SHOULD NOT TURN POWER ON? OR WATER SUPPLY

Expert:  william replied 5 years ago.

no thats not a good thing again its up to you what you want to do depending how your money situation is i would replace it 10 yrs is a long time for a water heater

 

 

 

 

 

Customer: replied 5 years ago.

MONEY IS AN ISSUE. IA HAVE VERY LITTLE. RETIRED ON FIXED INCOME. WHERE CAN I GET HELP? WHAT WOUL THE CHEAPEST COST ME? ANY IDEAS?

THANKS FOR YOUR HELP.

Expert:  william replied 5 years ago.
i hear you on the money issue our job went to china do you have any problems with hot water as far as do you get enough
Customer: replied 5 years ago.
I WAS GETTING ENOUGH HOT WATER, BUT NOW I AM WORRIED BECAUSE OF WIRES UNDER WATER. THE CHEAPEST TANK, HOW MUCH SHULD IT COST? I THINK I SHOULD REPLACE IT.
Expert:  william replied 5 years ago.
you should by all means was you looking for the same brand or does it matter
Customer: replied 5 years ago.

BRAND DOESN'T MATTET. COST IS IMPORTANT SINCE BDGET IS VERY SMALL.

HOW MUCH SHOULD I PAY FOR CHEAPEST. ANY IDEA?

Expert:  william replied 5 years ago.
free would be better hang on let me check give me some time
Customer: replied 5 years ago.
OK. THANKS. I'LL WAIT.
Expert:  william replied 5 years ago.

http://www.lowes.com/lowes/lkn?action=productDetail&productId=89263-135-E2F40RS045V&lpage=none check this one out same size as yours $263.08 i got to run

 

 

 

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances