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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Sears&Roebuck washer model number 110.28922791. The

Resolved Question:

I have a Sears&Roebuck washer model number 110.28922791. The problem that I have is this, the drum leans to the left front causing the back to tip up, which causes the water to strike the drum causing the water to fall both into the drum and on the floor during the filling cycles. This also causes the drum to strike the edge of the box during the draining cycle. The question that I have is this, what or how can I currect the problem and keep the drum from leaning?
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
ok it sounds from what your saying you may have a broken spring in this. click here for diagrams. http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd;jsessionid=7fSuYSK-tCDNe+ppeYIjAA**.shcapp3106?modelNumber=110.28922791&pop=flush I'm going to send you a video on how to take this appart and then you will be able to see all the springs and glide plate . thanks Bryan
Customer: replied 7 years ago.
I tried the site that you sent to me and when I clicked onto it I got the comment that the office was closed and call back later. I did find a small spring that had a long hook on one side and a short hook on the other end on the floor, could this cause the problem and where does it go.
Expert:  Bryan replied 7 years ago.
ok the best I can do right now, Sears site is down is send you this great video to take this aaprt. you will see how the springs connect, Sears will be back on in an hour and you can get the diagrams then at, http://www.searspartsdirect.com/ then put in your model # XXXXX this will bring up diagrams. this is the video, http://www.youtube.com/watch?v=FNRd04vwc4Y&feature=PlayList&p=F7887BFEC1C720B3&playnext=1&index=13 take a look, thanks Bryan
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