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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience:  15 yrs. experience as a certified appliance technician.
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I have a frigidaire dishwasher, model PLD4375RFC2, with the

Customer Question

I have a frigidaire dishwasher, model PLD4375RFC2, with the console on the top of the door (concealed when closed). The dishwasher recently failed, displaying an ER code. The repairman says the console has failed as a result of insufficient clearance between the top of the tub and the countertop. He says there is a top-mounted exhaust fan near the back of the tub, and without this clearance the dishwasher will fail as a result of trapped moisture.   He says they won't repair the unit until the installation has been corrected to provide a 1" gap between tub top and countertop. The installation manual that I downloaded makes no mention of any such requirement, and the company that did the original installation says they have never heard of a dishwasher that required this. I think the install will look a bit strange if I have 1" of clearance above the unit; I'm not even sure this is possible to achieve. So, looking for opinions from the experts please...
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
to be honest I dont believe this repairman is telling you the truth about a one inch clearance. i repair dish washers every day practicly and all of the ones I repair are screwed right into the countertop including my own. the vent is in the front of these and i used to install all the dish washers for Lowes and best Buy and never heard of that. it would look stupid in my opinion anyway. dish washers are not made to have that much clearance under counter. these are also a standard size. so replacement is possible,
Customer: replied 5 years ago.
This unit apparently does not vent through the front. Here are some excerpts from the install manual:
As a precaution, it is recommended, but not required that the cabinets enclosing all sides of the dishwasher (including the underside of the countertop) be sealed with an oil based paint or moisture-proof polyurethane to prevent possible steam/

NOTE: If dishwasher is installed at end of a cabinet line, sides
and back must be fully enclosed.
NOTE: You can order a Cabinet Seal Kit (Kit #NNN-NN-NNNN by
contacting your dealer or parts supplier. This kit provides a
seal between the unit and cabinets once installation is
complete. (This kit is included on select models).

From the above, it sounds to me like it is venting somewhere other than through the front. I guess I need to pull the unit out and verify the location of the vent fan and see just how much clearance it has.

Expert:  Bryan replied 5 years ago.

Right,, there is a vent and a fan in the back of the dishwasher I found it on the drawing I made a mistake. These instructions for your model clearly tell how to mount to the countertop. This is a direct quote and I have included all the instructions below. If a inch clearance is mentioned I m missing it.

______________________________________________________________________

The dishwasher must be secured to keep it from tilting when door is

opened. Choose one of the methods described below to secure unit.

Countertop Anchoring

1. Install the Cabinet Seal Kit (Instructions included in Kit)

2. Replace Kickplate. See Figure 1

3. Adjust levelers (see Step 5) so mounting brackets touch

underside of countertop. IMPORTANT: Dishwasher must rest on

floor-do not hang from countertop. See Figure 14.

4. Tub needs to be even with the front of adjoining cabinets.

5. Screw mounting brackets firmly to countertop using screws

provided in literature packet.

6. Open and close dishwasher door slowly. If door hits mounting

brackets lower the dishwasher in front and rear.

______________________________________________________________________

 

1. Measure height of cabinet opening

from underside of countertop to floor.

Check chart for height opening and

suggested adjustment.

2. Move dishwasher to front of installation area.

3. Loosen the front and rear leveling legs by turning

counterclockwise. Refer to chart for number of turns. See

Figure 8. Front levelers should allow 1/4" below underside of

countertop.

Leveling Dishwasher 5

within Cabinets

Number of Turns to

Adjust Levelers

Height of

Cabinet Opening

Leg Leveler Adjustment Chart

341/8" (86.7cm)

345/16" (87.2cm)

0

2

6

9

For additional height add shims under levelers.

4. If levelers have to be removed, make sure floor is free of

obstructions.

5. Place dishwasher inside cabinet area so that it is centered in

opening. Use caution when moving dishwasher to prevent

damage to dishwasher, floor, and cabinets.

6. Check that dishwasher is level from side to side by placing a

level against the top front section of the tub. See Figure 9a.

Figure 8

5/32"

Socket

Socket

Rear Leveler

Front Leveler Wrench

Figure 10

Finishing the Water 7

Connection

Property Damage

Do not solder within 6" of the water inlet valve. Damage to

the plastic parts in the valve may occur.

Use care that no sealer, dirt, or other objects enter the valve.

Damage to the filter screen may occur.

Be sure the dishwasher is placed where the water inlet valve

will be kept from freezing. If the valve freezes, it may rupture

and flooding may occur.

Water Line

1. Flush water line before connecting it to water inlet valve to

prevent early clogging of filter screen. Place a bunched towel

over end of line to prevent splashing. Open water supply valve for

a few seconds and let water drain into a pan. Turn off water

supply at shut-off valve.

Through

Wall

Through

Cabinet

Figure 11

1. Remove junction box cover and pull house wiring into junction

box. See Figures 12 and 13.

2. Use a UL listed conduit connector,(not included), at box to

stabilize wiring.

IMPORTANT: Be sure electrical cable is not routed behind

dishwasher's motor.

Electrical Supply

Conduit

Connector

(not included)

Ground Wire

Through

Wall

Through

Cabinet

Junction Box

(in place)

Through

Floor

Figure 12

Floor Anchoring

This procedure is difficult and should be used only if countertop

mounting brackets cannot be used.

1. Screw 1/4" lag screws, (not included), through holes provided in

frame rail. See Figure 15.

2. Use expansion fasteners if floor is concrete.

Before starting the dishwasher,

Figure 15

Use 1/4" Lag Screws

(not included)

10

The dishwasher door panel can be customized to match wood

cabinets. This will require a kit that includes a mid-door with side

and bottom trim, heavy-duty door springs and instructions.

Kits are available from your dealer or parts supplier.

Note: CusXXXXX XXXXX Panels are not available on 1000 Series and

4000 Series Dishwashers.

Cut Hazard

Electric Shock Hazard

Disconnect electrical power at the fuse box

or circuit breaker box before beginning

installation.

Failure to follow this warning could result in

death or serious injury.

Metal color panels are sharp and should be

handled with care. Wear gloves to protect

hands.

Failure to follow this warning may result in

injury.

Installing Wood Panel

Removing & Replacing Door

To Install a CusXXXXX XXXXX Panel

Side

View

Figure 16c

Console

Metal

Liner

Door

Checking the Installation 11

check these items:

q Drain hose is assembled to drain pump.

q All packing materials and consumer literature have been

removed from unit.

q Dishwasher is level and securely fastened.

q Open and close door to make sure it does not hit

surrounding cabinet or countertop.

q Water and drain lines have no kinks.

q Wiring connections to junction box are tight.

q Water supply is turned on.

q Joints are free of leaks.

34" (86.4cm)

341/2" (87.6cm)

The drain hose loop must be at least 32" high from the floor

to insure proper drainage.

3. Inside junction box, attach ground wire under head of grounding

screw and tighten. See Figure 13.

4. Connect incoming black lead to dishwasher's black lead and

incoming white lead to dishwasher's white lead with wire nuts or

other suitable connectors,(not included). Wire nuts should be

tight.

4. Place door where it will not get scratched or damaged while

completing installation.

5. When ready to replace door, fit the slots on each side of top

door edge over the tabs on the metal liner. Push on sides to

insure the door is flat. Push up from bottom until there is no gap

between door and console. See Figure 16c.

6. Unlatch door and open while supporting outer door on both sides

at bottom to keep in place. Align screw holes and replace

screws.

Appearance of console and door may

vary from your model.

Remove

knockout

plug in

disposer

Pump Motor

Clamp

Connector

Sink at Left

32"

1. Unlatch and open

door. Using a Phillips

head screw driver,

remove two (2) screws

from inner door. Save

screws to reassemble.

See Figure 16a.

2. Close and latch door

while holding both

sides.

3. Place one hand on

each side of door and

pull down at top

approximately 1/4".

Pull entire door

assembly toward

Finishing the Drain 6

Connection

Electric Shock Hazard

Plumbing material and drain hose must not come

in contact with wiring or electrical components.

Failure to follow this warning could result in

personal injury from exposed wiring.

1. Pull out unit and check to see if drain hose is correctly attached

to the drain pump assembly. If drain hose is not attached to

drain pump, follow the instruction sheet (included with drain

hose) on how to correctly install the drain hose to the drain pump

assembly.

2. Move unit back in place while routing drain hose through access

hole. Use caution to prevent damage to the dishwasher, floor

and cabinets. IMPORTANT: Make sure there are no sharp

bends or kinks that might restrict drain flow.

3. Secure drain hose to sink drain, disposer, or separate trap with a

clamp. IMPORTANT: Be careful not to overtighten clamp or

you may damage end of hose. Do not connect hose to

horizontal pipe between sink drain and disposer.

4. Be sure unit does not rest on drain hose. It should be free of

electrical components and door springs. Do not cut corrugated

drain hose. Pull excess through cabinet and place under sink.

Make sure hose does not come in contact with any sharp edges.

See Figure 10.

Through

Floor

2. Route water line to water inlet valve as shown in Figure 11.

3. While firmly pulling water supply line into 90° elbow, tightly

connect water supply to water inlet valve. Supply line must be

free of kinks, scales, chips, and lubricants.

4. Turn on water supply and check for leaks.

5. If water inlet valve clogs, make sure water supply is off.

Remove four (4) screws at inlet end of valve and clean filter

screen.

Finishing the Electrical

Connection

8

Electric Shock Hazard

Make sure electrical power has been disconnected at fuse

box or circuit breaker box.

The dishwasher must be connected to a grounded metal,

permanent wiring system. The equipment-grounding

conductor must be run with the circuit conductors and

connected to the appliance's equipment grounding terminal

or lead. It is the consumer's responsibility to contact a

qualified installer to make sure the electrical installation

conforms with the National Electrical Code and local codes

and ordinances.

Do not connect the dishwasher to the power supply until the

appliance is permanently grounded.

All wiring connections must be enclosed in the junction box.

This unit has copper lead wires.

Joining aluminum building wire to stranded copper wire

should be done by a qualified electrician using materials

recognized by UL and local codes.

Do not use an extension cord. Such use can result in fire,

electrical shock, or other personal injury.

Failure to follow these instructions could result in death or

serious injury.

Figure 13

White Wire to

White Wire

(Neutral)

Black Wire to

Black Wire (Hot)

Junction

Box Cover 10

The dishwasher must be secured to keep it from tilting when door is

opened. Choose one of the methods described below to secure unit.

Countertop Anchoring

1. Install the Cabinet Seal Kit (Instructions included in Kit)

2. Replace Kickplate. See Figure 1

3. Adjust levelers (see Step 5) so mounting brackets touch

underside of countertop. IMPORTANT: Dishwasher must rest on

floor-do not hang from countertop. See Figure 14.

4. Tub needs to be even with the front of adjoining cabinets.

5. Screw mounting brackets firmly to countertop using screws

provided in literature packet.

6. Open and close dishwasher door slowly. If door hits mounting

brackets lower the dishwasher in front and rear.

Securing the Dishwasher 9

Use Phillips Head Screws

# XXXXX x 5/8" (included in the

literature packet).

Figure 14

To Remove and Replace Outer Door Operate the machine through at

least one fill and pump-out,

checking the following items:

q At first fill, make sure water completely covers filter surface.

(Motor pump sound may be heard before water enters unit).

q At pump-out, make sure all water is pumped out.

q Check water connections again for leaks.

Electric Shock Hazard

If all connections are correct, there are no leaks,

and unit runs properly, replace the kickplate

assembly before placing unit into operation.

Failure to follow this warning could result in

electric shock.

1. Refer to Step 10, numbers 5 and 6, for replacing outer door.

2. Adjust door springs to balance weight of door. A correct spring

setting allows door to remain horizontal in opened position, yet

will rise to close with slight lift of finger.

3. If necessary, increase tension by moving springs to a hole

toward rear of unit or decrease by moving them toward front.

4. Turn electrical supply on.

Replacing Door

7. Check that dishwasher is level from front to back by placing

level on side of opened door. See Figure 9b.

8. Adjust levelers up or down until dishwasher is level.

Figure 9a Figure 9b

Figure 16a

Figure 16b

Appearance of console and door may

vary from your model.

5. Replace junction box cover. See Figure 13.

Note: If mounting your dishwasher to the

countertop or to the floor is not a desirable option,

you can order the side mount kit,NNN-NN-NNNN by

contacting your dealer or parts supplier. This allows

you to install the dishwasher by securing it to the

cabinets or partitions on either side of the unit. The

kit utilizes the front frame of the dishwasher to

secure the unit to the cabinet or partitions.

5/32"

you to remove.

See Figure 16b.

Note: Open and close door to make sure it does not hit

surrounding cabinets or countertop.

15/16"

 

Customer: replied 5 years ago.
Thanks for looking into this. One last question. I think you and I found the same installation manual. Mine though shows a picture of a unit with conventional front controls as opposed to the 'hidden' console. I am wondering if just maybe there is some additional install info for the top-control units. One reason I ask this is that on one of the web sites I found, someone selling this unit, there was a note in the product info that said "see addendum before installing", or something to that effect.

Also, where did you find a manual that shows the location of the vent fan? The parts manual that I found shows it as a separate component on the drum page but doesn't indicate where it attaches.

Again, thanks for your very helpful response.
Expert:  Bryan replied 5 years ago.

Below is the link for your model where I located the installation instructions . I cannot find the kit but I am sure its designed only to mate the cabinet walls up tight with the walls of the dishwasher.

http://www.frigidaire.com/support/ResultsPage.asp?strModel=PLD4375RFC2&User=&Search=Search

 

I am fairly sure I saw a top mounted control in the parts manual section. There are 7 sections. The vent fan was located in the parts manual section as well, main dishwasher cabinet number 9.

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 5 other Appliance Specialists are ready to help you
Expert:  Bryan replied 5 years ago.
I was looking I cannot tell where It is mounted...but its definitely in the parts diagram with a part number.

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