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william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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Appliance

Hi. Got a Panasonic NN-A524M microwave, Inverter Slimline Combi)

about 18 months old. Worked... Show More
about 18 months old. Worked brilliantly till this pm when it just went totally dead — no light , no power; zilch. Changed 13 amp fuse made no difference. Tried different plug socket and made no difference. Help!! do I need a service call? Many thanks, XXXXX XXXXX
Submitted: 7 years ago.
Category: Appliance
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replied 7 years ago.
was this a ceramic fuse that you changed?
Customer reply replied 7 years ago.
No just a standard 13 amp fuse like for any other appliance
william, Home Appliance Technician replied 7 years ago.

this need to be a ceramic fuse

 

 

 

 

 

 

 

Customer reply replied 7 years ago.
Hi I don't know what a ceramic fuse is. The one in the original plug looked to me just like any other standard fuse. Where would I get a ceramic one — just at Panasonic?
william, Home Appliance Technician replied 7 years ago.

check an appliance parts house im not sure if a local hard ware store would have them or not since you had this open was there another fuse? if you look becareful there are 2 componets in there that hold a charge of 5000 volts even with it being unplugged and it will kill you on the spot