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william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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I have a Maytag Neptune. It makes a severe growling noise

Customer Question

I have a Maytag Neptune. It makes a severe growling noise when I start it up . The door does not lock and the OFF signal does not work. What could be wrong? If you can help me, I would really appreciate it. Thank you.
Submitted: 8 years ago.
Category: Appliance
Expert:  william replied 8 years ago.
whats your model number please? thanks washer? or dryer?
Customer: replied 8 years ago.
I'm sorry I can't find a model number, but I purchased it new about 9 years ago. It is a Maytag Neptune washer. Thank you.
Expert:  william replied 8 years ago.
open the door there should be a tag in there on the door frame with the model number
Customer: replied 8 years ago.
I'm sorry, but there is absolutely no number on the machine and I cannot find the book.
Expert:  william replied 8 years ago.
check the back? with out a model number i have no clue what im looikng at thanks
william and other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
I needed to call someone to come and fix it. Thank you.
Expert:  william replied 8 years ago.
thank-you and good luck