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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
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Experience:  Appliance tech 4 years
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I have a maytag neptune model #MAH9700AWW and its at the spin

Customer Question

I have a maytag neptune model #MAH9700AWW and it's at the spin cycle and has like 11 minutes left and it will read nf, what does this mean?
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Man replied 5 years ago.
NF means no fill. Take the hoses off the back and run them into a bucket to make sure you have good water pressure. Also look where the hoses hook up to the washer and make sure the screens arent plugged.
Customer: replied 5 years ago.
ok, took the hoses off they look fine and the water pressure is good, I did shut the hot water off the other day and started the washer before i remembered to turn it back on, would of that of set something off?
Expert:  Appliance Man replied 5 years ago.
that could be it. Try it with the water on.
Customer: replied 5 years ago.
Already have, it worked fine until tonight.
Expert:  Appliance Man replied 5 years ago.

If its not that you have a bad water valve. You dont have flood safe hose on this do you?

Customer: replied 5 years ago.
what is that?
Expert:  Appliance Man replied 5 years ago.
There these new stainless stell hose with this pressure valve in it. If the hose breaks it triggers the valve and shuts the water off. It sounds like a good idea but they cause alot of problems.
Customer: replied 5 years ago.
The hoses we have do have stainless steel ends, but as far as the pressure valve, i'm not sure, so now what?
Expert:  Appliance Man replied 5 years ago.
Try the unit with the hoses reconnected and if you get the error code again then you will need to replace the water valve.
Customer: replied 5 years ago.
already did that it is stuck at the spin cycle, so can i get it to finish and how do I get to the water valves?
Expert:  Appliance Man replied 5 years ago.
The top panel is just held on with 2 screws on the back of it. Remove the screws and slide the panel back. The water valve sits right under it.
Expert:  Appliance Man replied 5 years ago.
What happens if you put this in drain spin option?
Customer: replied 5 years ago.
Where do i get the valves and about what do they cost, how many do I need? Nothing happens when I put it on just spin. Is there a way to reset it?
Expert:  Appliance Man replied 5 years ago.
Part(NNN) NNN-NNNN width= (Click to enlarge)
Grid is 1 inch square
Item #
1122333
Price
$90.10
In Stock?
Yes
Water inlet valve
Qty
Order now and this item will ship tomorrow. Or it's FREE!
There is only one water valve
Customer: replied 5 years ago.
Can i get it to reset or finish until I get the valve, there is clothes in there now!
Expert:  Appliance Man replied 5 years ago.
Try putting it to drain/spin and see if it starts. Or unplug it for a while and plug it back in and see if it resets.
Customer: replied 5 years ago.
It doesn't say NF all the time, the whole time I was by it it never did, but my daughter said that's what it read earlier!
Expert:  Appliance Man replied 5 years ago.
It will only display when the unit doesnt fill.
Customer: replied 5 years ago.
It's at the spin cycle, so does that make sense?

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