How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

washer leaks from the bottom during the entire washing cyc

Resolved Question:

washer leaks from the bottom during the entire washing cycle
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

can you get me make and model #? thanks Bryan
Customer: replied 8 years ago.
As soon as washing cycle begins, water leaks fromthe bottom of the washer during the entire cycle. it's not the hoses nor the pipes. we have shut-off valves
Expert:  Bryan replied 8 years ago.
can you get me make and model? have you moved this machine lately? thanks Bryan
Customer: replied 8 years ago.
Whirlpool LSC9355BQ1
Expert:  Bryan replied 8 years ago.
this is most likely your problem.Part 3296its you drain pump. yopu probably had something get stuck in it at some point and it cut a hole in the front of the pump. I see this all the time. heres a video on how to take these machines appart, it may not look excactly like your machine but it shows how to take different whirlpool and kenmore washers appart. click here. http://www.youtube.com/watch?v=FNRd04vwc4Y&feature=PlayList&p=F7887BFEC1C720B3&playnext=1&index=13 this is a great way to find the leak but like I said I believe its your pump.hope this helps thanks Bryan
Bryan and other Appliance Specialists are ready to help you