How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Maytag Front loading washer, Model MAH5500BWW. Washer fills

Customer Question

Maytag Front loading washer, Model MAH5500BWW. Washer fills and drains but will not agitate or spin. Code Lr appears on the little timer screen. I hope that it's just a RESET button or the door isnt closing properly and is an easy adjustment. Please tell me....
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
let me check your model. I'll be back shortly. thanks Bryan
Customer: replied 8 years ago.
do you need more info from me?
Expert:  Bryan replied 8 years ago.
ok this problem is going to have to do with the door lock assembly, you need to replace it. this is a common problem on this machine. heres the lock assembly. Part 893839more than likely the problem of not closing correctly is the latch assembly is not fully disengaging so when you try to close the dorr it wont shut correctly. I will find the best price for you on this part shortly. thanks Bryan
Expert:  Bryan replied 8 years ago.
this is available for $51.22 at this site Sears wants $64.00 and the other site gets $55.00 so this is a good price. hope this helps thanks Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
Is it difficult to replace? Can I do it?
Expert:  Bryan replied 8 years ago.
not to bad when you get the part let me know and I'll walk you through it. you have time on this quetion just come back on and I will help you. thanks Bryan