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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Neptune washer that is not dispensing fabric softner,

Resolved Question:

I have a Neptune washer that is not dispensing fabric softner, why and can I repair this myself?
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.

can you get me the model #? thanks Bryan

Customer: replied 8 years ago.
The model # XXXXX do you need the serial number?

Thanks.
Expert:  Bryan replied 8 years ago.
no I dont need serial#. let me check the machine and I'll be back. thanks Bryan
Expert:  Bryan replied 8 years ago.
the problem is probably related to the water valve . the water valve opens to put water through the fabric softner and dispenses the farbric softener, I think if you change this it should work fine. heres your valve. Part(NNN) NNN-NNNN width=hope this helps thanks Bryan
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