How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael R Your Own Question

Michael R
Michael R, Mechanic
Category: Appliance
Satisfied Customers: 2887
Experience:  working for 31 years in the field, all makes all models
10974363
Type Your Appliance Question Here...
Michael R is online now
A new question is answered every 9 seconds

I have a Samsung RF266AB refridgerator. The ice maker tray

Customer Question

I have a Samsung RF266AB refridgerator. The ice maker tray overfills and forms a block of ice. I think it is overfilling. I have found a plastic part in the ice drawer. The sensor hangs down. I need to know how to rethread the sensor tube. Need a schematic or instructions.
Submitted: 5 years ago.
Category: Appliance
Expert:  Michael R replied 5 years ago.
Hi, this is Michael, Your icemaker has a spring-loaded screw that is on the front of the head that sits horizontally. You will see a + and - sign above it, with a thin piece of metal that the screw goes through. Turn the screw until the thin piece of metal is in the - zone more. You may have to adjust it a few times
Customer: replied 5 years ago.
No screw. This is a side by side model with the bottom freezer. I can't see a screw. The ref is only 4 mos old. The icemaker worked fine until the pull out drawer was stuck. I think a plastic clip that holds up the ice sensor has been popped off but I can't see how to reattach it. Is there an installation diagram or instructions for the icemaker? I think the model might be DA59
Expert:  Michael R replied 5 years ago.
<a href="http://www.repairclinic.com/0100_6.asp">http://www.repairclinic.com/0100_6.asp</a> Here is a link to an exploded view of an icemaker, place your cursor over the parts, and it will show the actual part, tell me if this is similiar to yours, and if the part you are refering to is in the mix.......Thanks
Customer: replied 5 years ago.
Thanks I have a schematic from appliancepartspros.com/sect/g/v/t/gvtnneyble.gif. which I think is correct, but I can't tell how to thread the sensor or reattach the plastic piect.
Expert:  Michael R replied 5 years ago.
I will need to opt out because I have the same information and without being there, I am of no help to you............
Customer: replied 5 years ago.
thanks

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.