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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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I have a ge cloths washer that is no longer agitating or spinning.

Customer Question

I have a ge cloths washer that is no longer agitating or spinning. The unit is only a couple years old.   It is a top load washer that is belt driven. About a week ago the unit shook badly during the spin cycle and it moved across the basement floor. It seemed like the tube was not centered in the washer. I picked up the tube and recentered it. About a couple days later my wife smelled a burnt belt and the washer no longer would agitate or spin. I looked at the belt and it is in decent shape. the model number is XXXXX
Submitted: 8 years ago.
Category: Appliance
Expert:  Appliance Man replied 8 years ago.

What were you washing when you got the smell. If there is a large load the belt will slip when it goes into spin. The belt could be screeched out slightly not grabbing the pulley tight enough to spin it. I would replace the belt.

Customer: replied 8 years ago.
I looked at the belt and it has good tension on the motor assy and the pulley. I do not think it is a belt problem. the tube does not even attemp to spin during the agitate or spin cycles.


Josh
Expert:  Appliance Man replied 8 years ago.
Can you turn the tub by hand and also can you turn the big middle pulley by hand?
Customer: replied 8 years ago.
At first I could not turn the tub by hand. I then took the front cover off and tried to move the big pulley and I thought I heard something pop and the pulley and tub would both spin.
Expert:  Appliance Man replied 8 years ago.
Have you put the belt back on and tried it since you can spin them?
Customer: replied 8 years ago.
I never took the belt off. Once I hade the cover off I grabbed the driven pulley and moved it and then the tube would spin by hand. The belt has good tension on the motor and pulley
Expert:  Appliance Man replied 8 years ago.
Okay so when you start the washer right now the motor turns the belt but the middle pilley doesnt turn?
Customer: replied 8 years ago.
No. The motor never attempts to move the pulley.
Expert:  Appliance Man replied 8 years ago.
Ok will this fill with water?
Customer: replied 8 years ago.
It fills with water and drains properly.
Expert:  Appliance Man replied 8 years ago.

You need to check the wires from the timer to the motor. You either have a bad motor or a bad timer.

Customer: replied 8 years ago.
what kind of voltage should the motor have on it. and which wires do i need to check on the motor? What is the proper way to check the timer?
Expert:  Appliance Man replied 8 years ago.
I dont have a wiring diagram but check all the terminals to ground you should have 120 volts to one.