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Ask Francis Your Own Question
Francis, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2086
Experience:  been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .
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My WM occassionally has the Water tap closed button lit and

Customer Question

My WM occassionally has the 'Water tap closed' button lit and stops the wash in progress. The manual i have doesnt really give me enough information. What causes this and how can i rectify it? Regards XXXXX XXXXX
Submitted: 7 years ago.
Category: Appliance
Expert:  Francis replied 7 years ago.

Can we get the make and model please?
Customer: replied 7 years ago.


Sorry about that.


Philips Whirlpool, Model AWO 7661

Expert:  Francis replied 7 years ago.
Thank you for that .

Try to check the water inlet filter. Turn your tap off, remove the hose to the unit and inspect the inlet filter. It could be clogged with dirt. The unit is sensing that you do not have water in your supply.

Another thing to check is your water pressure. It should be strong.
Francis and 2 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.

Hello Francis,

Thank you so much for your help today. We followed your advice and yes, it was just as you suggested. After clearing the filter, the water is flowing more freely into the machine now, hopefully solving the problem.

Many thanks again,

Expert:  Francis replied 7 years ago.

You are very much welcome. Glad I was able to help you solve your problem. God bless.