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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15726
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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Kenmore Elite Top Load Washer (bought in 2004-ish) will fill,

Resolved Question:

Kenmore Elite Top Load Washer (bought in 2004-ish) will fill, but not aggitate. Will spin and drain if I tell it to. Is this a do it yourself repair or something major? What parts do I need? How much is this going to cost me in either cast (DIY or service tech). What else do I need to tell you to get to the answers. Serial number on back is(NNN) NNN-NNNNif it matters - I can't find any other numbers on the machine.
Submitted: 5 years ago.
Category: Appliance
Expert:  Chas replied 5 years ago.
does it make noise during agitate?
Customer: replied 5 years ago.

Yes - there's an electrical buzzing noise. If I let it go long enought it throws the breaker.

Expert:  Chas replied 5 years ago.
This is a locked gear inside the gearcase, this is going to require the replacement of it , this part is about $170.00 and the labor for the installation will be about $160.00, this can be done by you if you are extremely handy at this....
Customer: replied 5 years ago.
A locked gear? is this common? could it be anything else?
Expert:  Chas replied 5 years ago.
If it didn't spin or drain, then yes, however this is the most likely problem with it...
Customer: replied 5 years ago.
it will fill. it buzzes and shuts off. I manually set it to spin and it does spin and it does drain.
Expert:  Chas replied 5 years ago.

yes I know that, If it wouldn't do that then it could be something else. there is a jammed or broken gear in the gearcase casing it to lock up in agitate. this is why the gearcase needs to be replaced..

 

 

Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15726
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Chas and 6 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thanks for your help last night.
Expert:  Chas replied 5 years ago.

Your welcome, please come and see me again if you need help with any of your appliances...

Chas

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