How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask master appliance tech Your Own Question
master appliance tech
master appliance tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1797
Experience:  6 years+ in home service own and operate my own in home appliance repair company
13501207
Type Your Appliance Question Here...
master appliance tech is online now
A new question is answered every 9 seconds

my thermador oven is not working. the lights are very dim

Resolved Question:

my thermador oven is not working. the lights are very dim and when i try to Bake it does not heat up. Pls. help.
Submitted: 7 years ago.
Category: Appliance
Expert:  John replied 7 years ago.
Did this all happen at once
Customer: replied 7 years ago.

I was out of town for a week and tried to turn the oven on to cook a pizza. the light of the temperature was dim and the oven does not heat up. feel free to call me at XXX-XXX-XXXX.

 

thx.

Expert:  John replied 7 years ago.
Is this an electric stove
Customer: replied 7 years ago.
its a double oven (with a microwave/oven on top). we are having problems with the one on the bottom which is an oven. GE profile is on the top and the thermador is on the bottom. i'm not sure if it is electric or not.
Expert:  master appliance tech replied 7 years ago.
well the lights being dim is because the transformer on the main control board is going out. if both of these problems happened wile you were out of town chances are something went on with the power and the control board will fix both problem
Customer: replied 7 years ago.

what is the control board and where do i find it or what do i need to do to fix it.

 

thx.

Expert:  master appliance tech replied 7 years ago.
the control board is right behind the touch pad ( inside of the unit )

you can not just fix the control board you will have to replace it you can get the part from these guys

http://www.apdepot.com/index.asp
Customer: replied 7 years ago.
how much does a control board cost? Thanks!
Expert:  master appliance tech replied 7 years ago.
i dont have your model number call http://www.apdepot.com/index.asp

im guessing abour 300$ or more
Customer: replied 7 years ago.
Thanks. Is this something that i can do easily or do i need to hire someone to come out?
Expert:  master appliance tech replied 7 years ago.
if your handy you could probably do it but rember where all the wires go
master appliance tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1797
Experience: 6 years+ in home service own and operate my own in home appliance repair company
master appliance tech and other Appliance Specialists are ready to help you