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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Last evening I was cooking a pork roast at 400 degrees and

Resolved Question:

Last evening I was cooking a pork roast at 400 degrees and after about 35 minutes, the inside glass panel exploded. Can the door be replaced or do I need a new oven? Thanks for your help!
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

you can replace just the glas if you wish. can you get me make and model# ? thanks Bryan
Customer: replied 7 years ago.

 

I am not sure of the model number, but it is a Kitchen Aid Superba gas range. Do you have any idea about what would cause this? Unfortunately, I did not purchase the oven, but I believe it is less than 5 years old. Thanks!!

 

Expert:  Bryan replied 7 years ago.
ok well there are several reasons why these explode , it may have been a factory defect that just dicided to go now. I used to work with glass and the smallest flaw can cause this lokk in the bottom drawer for a white tag with the model # XXXXX me know thanks Bryan
Customer: replied 7 years ago.

 

 

I will look when I get home in a couple of hours. Thanks so much!!!

Expert:  Bryan replied 7 years ago.
ok just let me know , thanks Bryan
Customer: replied 7 years ago.

 

 

Good Morning!

 

The model number is(NNN) NNN-NNNN Thanks again!

Expert:  Bryan replied 7 years ago.
can you check and see if there are more # 's or letters with this # ? its not comming up in my database. thanks Bryan
Customer: replied 7 years ago.
I will check. Thanks.
Expert:  Bryan replied 7 years ago.
ok.
Bryan and other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Hi Bryan- Does this work better? Thanks! KEBS208DBL8