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Ask Chas Your Own Question
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16444
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a Maytag 3000 front load washer - and just had a F12

Customer Question

I have a Maytag 3000 front load washer - and just had a F12 code - what does this mean ?
Submitted: 7 years ago.
Category: Appliance
Expert:  I.can replied 7 years ago.
Is this a MAH300 washer?
Please give me the complete model number as show on the sticker inside the washer door jam.
Customer: replied 7 years ago.

Thanks for replying ! I'll have to get that information from home and reply back later today.

 

I think it is - however; I'm not 100%

 

The unit is brand new - three days old

Expert:  I.can replied 7 years ago.
Something is wrong. We do not find an F-12 error code in the maytag Mah3000 model or in the Maytag washers either. I was going nuts trying to find this . Then I realized it's a mistake! Or what counntry are you in??

waht's it doing wrong ? What is the peoblem, or does the washer work well anyway?
Customer: replied 7 years ago.

 

The code is F11 not F12 my mistake and the model number is XXXXX

Please help

 

Thanks

Customer: replied 7 years ago.

The code is F11 not F12 my mistake and the model number is XXXXX

Please help

 

Thanks

Expert:  Chas replied 7 years ago.

This is an MCU failure,,,try running this test and see if the motor turn, if not then the motor control unit will need to be replaced..

Execute this procedure with an empty drum. All of the steps

below must be done in sequence in order to reach the

Diagnostic test. This executes the automatic test only.

1. Close the door.

2. Push power.

3. Select the "Drain and Spin" program.

4. Deselect the rinse option (for Kenmore only).

5. Select "No spin".

6. Push Prewash option within 5 sec.

7. The automated test program is started ( not possible to

skip steps).

8. To cancel the test program, press the "Stop" button.