Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a maytag neptune gas dryer model #MDG6700AWW Serial#10069952GR.

 
Chas's Avatar
  • Answered by:Chas
  • Home Appliance Technician
  • Positive Feedback: 98.6 %
  • Accepted Answers: 7053
Verified Expert
in Appliance

Recent Feedback

Positive
Thanks
Positive
Thank you for your assistance. The manual is in the process of printing. I...
Positive
Your information proved to be right on! I have installed the part and the...
Positive
Awesome and quick response
Positive
thank you. I thought I was going to have to buy a new washer
Positive
ided the part to be replaced w/o having to waste time having tech come to house...
Positive
Type your review here...
Positive
Very helpful indeed. Thanks very much
Positive
Your answer was right on. I found the part local, and made the repair in less...
Positive
Thanks for the part numbers. This will make replacing parts much easier.

Customer Question

I have a maytag neptune gas dryer model #MDG6700AWW Serial#10069952GR. I am getting a code TS when I turn my dryer. Ive checked the door switch and the saftey sensors...they are all good. What could be the problem/code?

Submitted: 1555 days and 20 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
Picture
Expert:  Chas replied1555 days and 20 hours ago.

How long has this been happening and does it happen every time you use it?

Customer replied1555 days and 20 hours ago.

Just started, and I cannot use the machine because it shuts down and then reads the code TS

Picture
Expert:  Chas replied1555 days and 19 hours ago.

This a themister error,,, check to make sure that the lint filter is clean,,,,I mean cleaned under hot water and detergent,,,make sure there is no restrictions in the exhaust all the way to the out side the home,,, if all good then the thermister will need to be replaced on the unit....hopefully it will not come to that...

Customer replied1554 days and 3 hours ago.

I have checked the lint screen, and all the exhaust system is clen and clear. I called a local parts place and they said there isn't a so called "thermister" on this unit...I have the whole thing disassembled and am at a loss for what to check next.

Picture
Expert:  Chas replied1554 days and 2 hours ago.

The parts place does not know what they are talking about....this is part number 35001191, and can be ordered at www.apwagner.com, or www.repairclinic.com,

 

 

graphic

Customer replied1554 days and 2 hours ago.

I have by passed this part and I am sill getting the ts error code. The machine goes into the error code without even pushing start.

Picture
Expert:  Chas replied1554 days and 2 hours ago.

It will not work bypassing the part it needs special resistance on it..

Customer replied1554 days and 1 hours ago.

I have replaced that part, and the problem still continues...any other options?

Picture
Expert:  Chas replied1554 days and 1 hours ago.

How long into the cycle before the error shows up?

Customer replied1554 days and 1 hours ago.

The second I push start, it errors ts. There isnt any part of the machine operating

Picture
Expert:  Chas replied1554 days and 1 hours ago.

I will get back to in a couple of minutes,,,I need to pull up some documents on this... I will be back shortly..

Customer replied1554 days and 1 hours ago.

thanks

Picture
Expert:  Chas replied1554 days and 1 hours ago.

Enter Service Mode:

Dryer must be on before Service Mode can be

entered. Press Chime and Temperature Keys for 3

seconds, or until 3 beeps are heard. The machine will

now be in Service Mode.

Press "WRINKLE PREVENT"

thn write dwon the codes that come up, you can rotate the knob to see each code...let me know what shows up?

Customer replied1554 days and 1 hours ago.

I turned the knob clockwise the codes are as follows, d, 02, 01, 10, 08, --, --....

Picture
Expert:  Chas replied1554 days and 1 hours ago.

Is this unit in a room that is under 50 degrees?

Customer replied1554 days ago.

maybe...it is definitly colder than room temp..

Picture
Expert:  Chas replied1554 days ago.

The specs say the machine will not run if it is under if the temp is under 50 degrees,,, that is the code 2, this is what it says...

Check for:

- Low ambient

temperature in

room (Below

50ºF/10ºC).

- Outside vent

damper is stuck

open in wintertime.

- Loose or open

wire terminals.

- Check Thermistor

resistance.

Customer replied1554 days ago.

I just read the surface temp of the dryer at 53 degrees F, the vent is closed from outside, i have checked and rechecked all wire connectors, and the resistance of the new thermistor is17.5 ohms...

Picture
Expert:  Chas replied1554 days ago.

Ohms on the thermister should be 10K Ω at 77 degrees

Customer replied1554 days ago.

my mistake sir it was 17.5k ohms. I brought it upstairs for a min and I got a reading of 10.2 k ohms

Picture
Expert:  Chas replied1554 days ago.

hook the wires to the thermiaster but do reinstall it, make sure that is warmer than 60 degrees and see if the unit will start up,,,I hope this starts it else you will need microcomputer...let me know what you find on this?

Customer replied1554 days ago.

I just did try without it installed infront of a space heater. Same result...Is the microcomputer the main board in the head of the unit or the one on the side

Picture
Expert:  Chas replied1554 days ago.

This will be the main control where the thermister wires go to, this should be part number 35001153, and can be ordered at www.apwagner.com or www.repairclinc.com...

 

Customer replied1554 days ago.

Is this the only other thing that this could be?

Picture
Expert:  Chas replied1554 days ago.

I am going by the tech sheet,,,do you have this tech sheet for the dryer?

Customer replied1554 days ago.

no

Accepted Answer

Picture
Expert:  Chas replied1554 days ago.

This link is the tech sheet

 

TECH_SHEET

 

This one is the service manual

 

SERVICE_MANUAL

 

Hope it helps

 

 

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 98.6 %
Accepts: 7053
Answered: 2/13/2009

Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

Ask this Expert a Question >
 
Tweet

7 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
I have a Maytag refrigerator, bottom freezer model number MBF2258WES2 5/16/2013
On a KSCS251, what tool is required to tighten the door ha 5/16/2013
Hi- I own a whirlpool top-loading washer, model # XXXXX 5/14/2013
Appliance Doc, there is a Tappan electric range that the surface 5/14/2013
I have a Frigidaire "Affinity" front load washing machine. 5/14/2013
Maytag MFD2560HEW- refridgerator not cooling, freezer fine. 5/14/2013
whirlpool built in oven went dead during self cleaning, replaced 5/14/2013
I have a Bosch HBL7 Double Built In Oven with convection baking. 5/14/2013
I have a Maytag Gemini oven Model#MGR6875ADS. The oven beeps 5/14/2013
Hi: I have a Maytag stacked washer dryer. The dryer is working 5/13/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
164 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan