Thank you for the prompt answer. Before I accept, I need a little more info to help me make a decision.
How certain are you that replacing control panel would solve problem and how difficult is it to replace? Is this something that my very handy husband can do? I ask because my warranty information states the control panel is under warranty for 2 - 5 years and my washer is only 2 1/2 years old. Trying to get replacement under warranty can be time consuming and often incurs extra cost for house call. What do you think?