How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Lint screen light is on, Ive cleaned the screen with soap

Resolved Question:

Lint screen light is on, I've cleaned the screen with soap and water, cleaned the entire compartment, yet the light will not go off and dryer will not start? Help!
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Medic replied 7 years ago.
Hello what is the make and model number? Is this a bosch dryer?
Customer: replied 7 years ago.
Yes, Bosch mod# XXXXX Someone suggested cleaning the screen with soap & water to remove build-up caused by dryer sheets. I did this but it did not do the job.
Expert:  Appliance Medic replied 7 years ago.
Ok great you are correct the lint screen should be cleaned with soap and water. If the unit is still giving the error code of the lint filter you will need to unplug the unit for several min if the code comes back there is a sensor that sits below the filter housing and the sensor will need to be replaced to fix your issue. This model is very sensitive you must make sure the vent hose in the back is not kinked and vent to the out side is clear as well.
Expert:  Appliance Medic replied 7 years ago.
Hello i see this question is still open do you have any more questions?
Customer: replied 7 years ago.
I unplugged it for 10 minutes, then plugged it back in with no success. How do you access this sensor? One thing to note, below the filter, in the narrow compartment, was much lint, I cleaned it out the best I could with a vacuum cleaner and a long rod to grab small amounts of lint at a time. Is it possible that I broke that sensor? Also, the guy who suggested washing the filter said it gets coated with a waxy film from dryer sheets. We just started using these sheets about a month ago, and now we have this problem. Any other possibilties?
Expert:  Appliance Medic replied 7 years ago.
If the filter is clean then the sensor is the issue. Yes dryer sheets can cause the build up on the screen. You need to access the sensor from the back the drum will need to come out the back to get to the sensor.
Appliance Medic and 3 other Appliance Specialists are ready to help you
Expert:  Appliance Medic replied 7 years ago.
Do you have any more questions?
Customer: replied 7 years ago.

For future reference, I bought a dryer cleaning kit from Bed and Bath for one last attempt to clear the sensor and it worked! I would have had to call a repairman if this hadn't worked. I'll pay the $15 and I appreciate your efforts. Thanks!

Expert:  Appliance Medic replied 7 years ago.
Good deal im glad you got this one fixed good luck.

Related Appliance Questions