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Im sorry to hear of your troubles.
What would you like to know?
I need to know if I am not using it correctly with the super filtration, whether there is a part that needs fixing or replacing.
I have hard floors with thick woollen rugs downstairs and fitted carpets in the rest of the house. I bought this hoover because i thought it could deal with the changes of floor surface, but it seems to get clogged up at the point where the suction pipe goes into the machine.
I could be opening it up to poke around in the dust every 5 minutes! Surely not the idea!
I also don't know how often the filter needs washing and whether it should be bone dry before using again.
That seems like enough to be getting on with, don't you think
Yes it does, Julia.
Could you please provide the model number of the unit.
Never mind the model number. I did a quick search on your model and the results were depressing to say the least. This model is basicly a piece of junk. Problems with the unit clogging up after a short time, not standing upright, tools falling off all the time, the upright lock breaking, and the motor dieing after a few minuets use are just a few I garnered from the first three reviews at Amazon.com.
This unit did not even get over a one star rating.
I think your best bet would be to look for a new vacuume.
Sorry for the bad news but I just cant find anything good about this unit.
Best regards, XXXXX XXXXX Smithy
That is what Imm here for. Ill do a search and let you know what I find. I have been having difficulties with my ISP for the last half hour so am uncertain if
I will be able to post any time soon. It took me 10 minuets just to get to see your last reply.
I will post as soon as possible.
Thank you for understanding.
I have to go out to buy food, and have never used this site before so i am hoping I will be able to log back on when I come home. Thanks for advice so far! Julia
Hi i's late Sunday morning here..........will accept your advice so far and research myself. Thanks for support
Julia; I am so sorry. I did not see your question come back up in my list and I forgot all about you. Please accept my humble appoligies.
I did some research for you and came up with a couple things. The first is a website with reviews of most all major brands of vacuums. Please click here to go to that web site. There are some very enlightening articles there.
The second is what I believe to be a very good deal and it has at least one stellar review by someone who gave it to their mother to use in her house cleaning business. I think you will find this unit enticeing.
Please click here to go to the web store that is selling this model.
Something that I should mention here is there is an "air purification system" (they insist it is not a vacuum) that I recall from years back. I once was in training to sell this unit. Never did though as Im a terrible salesman. It is the Rainbow Vacuum System. It is listed in the first link provided above.
My parents actually own this unit as do a few other people I know. The only bad thing about it is Im not sure if it is available in the UK. These IMHO are the absolute pinnicle of vacuums. They last forever plus 10 years if you have a son that is a good handyman like my mom does (pats self on back). They have owned their Rainbow for almost 30 years and although duct taped all over it still sucks up anything that isnt strapped to the floor. If they are available I strongly urge you to check them out. They are a bit pricy, but oh so worth it.
Thank you for the accept, and I again appoligise for forgetting you.