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my maytag washer just shows a f28 code and my clothes are

 
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Customer Question

my maytag washer just shows a f28 code and my clothes are locked inside. ive unplugged it and restarted but it still goes to the f28 code....thanks, matt

Submitted: 1543 days and 18 hours ago.
Category: Appliance
Value: $9
Status: CLOSED
Picture
Expert:  I.can replied 1543 days and 18 hours ago.

Hello
Welcome to Just Answer.


The error code F28 means one or both of these parts are bad.
Motor Control Unit (
8540135)
Microcomputer Machine Control Unit (8540788)
It would be a good idea to order both, as both components have been problematic for
error code F28

If you find either the MCU or the CCU(Microcomputer Machine Control Unit) fixed it.

Here's the online repair manual for your
Whirlpool Duet Sport, but its identical to your HE2.
Give it time to download.
On page# XXXXX it shows how to access your MCU.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/6545d78b3f479480852571650061b1ba/$FILE/8178558.pdf


Thanks for trusting us with your questions
Let me know how it goes!

Please press the "Accept" button if my answer has helped.
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You can still ask me questions after accepting!

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Customer replied 1543 days and 17 hours ago.

Is this also for a maytag washer? you referenced a whirlpool. thanks matt

Customer replied 1543 days and 17 hours ago.

Is this also for a maytag washer? you referenced a whirlpool. thanks matt

Customer replied 1543 days and 16 hours ago.

Is this also for a maytag washer? you referenced a whirlpool. Also how do i get my clothes out of the machine? thanks matt

Picture
Expert:  I.can replied 1543 days and 16 hours ago.





qq
I.can39830.0418453356

Accepted Answer

Picture
Expert:  I.can replied 1543 days and 16 hours ago.

Hello
Welcome to Just Answer.

The Error codes F-19 thru F-31 are electrical errors.
Unfortunetly you will need a hands on tech onlaction to diagnose which part.
Check all the ground wires are not loose.

I'm at work now. As soon as i'm home i'll open a repair manual!!

Thanks for trusting us with your questions
Let me know how it goes!

Please press the "Accept" button if my answer has helped.
This is the only way I get paid for providing my services.
You can still ask me questions after accepting!

Don't forget to leave feedback - bonuses are also welcome and appreciated!!!

100% customer satisfaction is my goal!!!

Thank you for using Just Answer.
Sincerely, Ican
I.can39830.0435821412

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 97.0 %
Accepts: 1337
Answered: 1/17/2009

Experience: 10 Years of experience installing and repairing appliances

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Customer replied 1543 days and 16 hours ago.

ok thanks

Picture
Expert:  I.can replied 1543 days and 6 hours ago.

What is your washers complete model number as shown in the door jam of the unit!
I wil need this to find the answer!

Customer replied 1543 days and 2 hours ago.

well that would be real nice since the door is locked tight.... But i think i have the warranty card that i didnt mail in...It is

MHWZ600TW01 - MAYTAG MODEL #

HLW1510722    -SERIAL#

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Expert:  I.can replied 1543 days and 2 hours ago.

sorry,About the stupid request of the door jam.
It's automatic.

How old is this machine?
An is it a US, Canadian or UK appliance??
http://www.servicematters.com/maytag_library/html/index.html
IcanI.can39830.6335021991

Accepted Answer

Picture
Expert:  I.can replied 1543 days and 1 hours ago.

at this site are Maytag Bulletins about different models and problems.
What information am I lacking that I can not find your MHWZ600TW01
anywhere in the world??? Some thing perhaps your leaving out?
Country? 30 years old? Imported from ..........


http://www.servicematters.comI.can39830.6632647801

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 97.0 %
Accepts: 1337
Answered: 1/17/2009

Experience: 10 Years of experience installing and repairing appliances

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Customer replied 1543 days and 1 hours ago.

hmmm i bought it in july from home depot...front loader model says epic z on the front and it is a HE model

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Expert:  appliance Doc replied 1543 days and 1 hours ago.

Sorry, but I'm going to step in here. F28 is a serial communication error betwen the motor control and the machine control board. A Maytag Epic Z is the same as a whirlpool duet sport--- they just call them different names but Whirlpool now owns Maytag so many times technicians will refer to products as Whirlpool when they have a different name on them.

The Check all connections between the boards--- if everything looks good 95% of the time the board that is bad is the machine control board NOT the motor control board. Replace and access this part by taking the top panel off--- it is held in by a few screws coming in from the back holding on the top of the unit.

 
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