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I.can
I.can, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1365
Experience:  10 Years of experience installing and repairing appliances
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my maytag washer just shows a f28 code and my clothes are

Customer Question

my maytag washer just shows a f28 code and my clothes are locked inside. ive unplugged it and restarted but it still goes to the f28 code....thanks, matt
Submitted: 5 years ago.
Category: Appliance
Expert:  I.can replied 5 years ago.
Hello
Welcome to Just Answer.


The error code F28 means one or both of these parts are bad.
Motor Control Unit (
8540135)
Microcomputer Machine Control Unit (8540788)
It would be a good idea to order both, as both components have been problematic for
error code F28

If you find either the MCU or the CCU(Microcomputer Machine Control Unit) fixed it.

Here's the online repair manual for your
Whirlpool Duet Sport, but its identical to your HE2.
Give it time to download.
On page# XXXXX it shows how to access your MCU.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/6545d78b3f479480852571650061b1ba/$FILE/8178558.pdf


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Sincerely, Ican
Customer: replied 5 years ago.
Is this also for a maytag washer? you referenced a whirlpool. thanks matt
Customer: replied 5 years ago.
Is this also for a maytag washer? you referenced a whirlpool. thanks matt
Customer: replied 5 years ago.
Is this also for a maytag washer? you referenced a whirlpool. Also how do i get my clothes out of the machine? thanks matt
Expert:  I.can replied 5 years ago.




qq
Customer: replied 5 years ago.
ok thanks
Expert:  I.can replied 5 years ago.
What is your washers complete model number as shown in the door jam of the unit!
I wil need this to find the answer!
Customer: replied 5 years ago.
well that would be real nice since the door is locked tight.... But i think i have the warranty card that i didnt mail in...It is

MHWZ600TW01 - MAYTAG MODEL #

HLW1510722    -SERIAL#
Expert:  I.can replied 5 years ago.
sorry,About the stupid request of the door jam.
It's automatic.

How old is this machine?
An is it a US, Canadian or UK appliance??
http://www.servicematters.com/maytag_library/html/index.html
Ican
Expert:  I.can replied 5 years ago.
at this site are Maytag Bulletins about different models and problems.
What information am I lacking that I can not find your MHWZ600TW01
anywhere in the world??? Some thing perhaps your leaving out?
Country? 30 years old? Imported from ..........


http://www.servicematters.com
I.can, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1365
Experience: 10 Years of experience installing and repairing appliances
I.can and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
hmmm i bought it in july from home depot...front loader model says epic z on the front and it is a HE model
Expert:  Tyler Z. replied 5 years ago.
Sorry, but I'm going to step in here. F28 is a serial communication error betwen the motor control and the machine control board. A Maytag Epic Z is the same as a whirlpool duet sport--- they just call them different names but Whirlpool now owns Maytag so many times technicians will refer to products as Whirlpool when they have a different name on them.

The Check all connections between the boards--- if everything looks good 95% of the time the board that is bad is the machine control board NOT the motor control board. Replace and access this part by taking the top panel off--- it is held in by a few screws coming in from the back holding on the top of the unit.

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