How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy 43 Your Own Question

Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3391
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
13202342
Type Your Appliance Question Here...
Randy 43 is online now
A new question is answered every 9 seconds

We own a Maytag Advanced Cooking System - stove with a ceramic

Customer Question

We own a Maytag Advanced Cooking System - stove with a ceramic top - it is about 6 yrs old - the top has craked over one burner - extending out to the back burner - is it safe to use the other two burners and the oven? Also, can we replace just the ceramic top of the stove?
Submitted: 5 years ago.
Category: Appliance
Expert:  Randy 43 replied 5 years ago.
hi what model#do you have? thx
Customer: replied 5 years ago.
I'm not sure but would the model # XXXXX 8113P263-60?
Expert:  Randy 43 replied 5 years ago.
no,thats not it ,but its either on the storage drawer or frame or if its the range with the mini oven there is a tag at the back of the console that lifts up
Customer: replied 5 years ago.

Ok, excuse my ignorance - I found the users guide - at the top it says it is "Electric Range PER5510" Is this more helpful?

Expert:  Randy 43 replied 5 years ago.
yes
Customer: replied 5 years ago.
Yes I need you help - need to use the stove and oven this weekend - would like to know if I can use the remaining stove top and oven with one side craked. Thanks,
Expert:  Randy 43 replied 5 years ago.
is this a glass smooth top or just the regular burners?
Customer: replied 5 years ago.
This is a glass smooth top
Expert:  Randy 43 replied 5 years ago.
those model# XXXXX gave me are for a different type range,do you have more than one stove?
Customer: replied 5 years ago.
No - this is my only stove - and the only Maytag I've ever owned - so I'm pretty sure that this is the correct users guide - the stove top is ceramic- all one surface - you can see where the burners are but the top is all smooth
Expert:  Randy 43 replied 5 years ago.

when i check any per5510 this is the top i get? this is not it i guess? ill check something else

Customer: replied 5 years ago.

Your picture really doesn't look like my top - I tried to remove the top to see if I could find the burners underneath - and I couldn't figure out how to get it off - perhaps I was given the wrong user's guide - although I have used it to clean the oven etc.

 

Thanks for your help - not sure if I should go ahead an try using it anyway. Thanks

Expert:  Randy 43 replied 5 years ago.

ok ,i found another manual on that model# XXXXX has a smooth top ,it should be your manual,you can use the oven but they dont really recommend using the main top if cracked but i have had customers use it without any issues,but here's the manual

 

thanks Randy

http://www.servicematters.com/maytag_library/docs/16010161.pdf

 

Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3391
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
Randy 43 and 3 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thank you so much Randy - this at least gives me my agenda this weekend - no longer making Pasta Fajiol soup for company - your were great! Now we eat out!
Expert:  Randy 43 replied 5 years ago.
good luck

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Randy 43
Randy 43
appliance technician
1926 Satisfied Customers
20 yrs experience 18 in home,gas license , refrigeration expert