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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12059
Experience:  15 yrs. experience as a certified appliance technician.
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My amana BR 18 is not working. The refrigerator is not coolong

Customer Question

My amana BR 18 is not working. The refrigerator is not coolong down. The freezer is working, but there is frost buid-up on the back wall. I just brought the houdse and do not know the age of the refigerator but it appears to be around 5 years old.
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
you have a defrost problem in this, you need to remove the back panel in the freezer and take a hair dryer and defrost all the frost from the coils then plug refrigerator back in and let it run over night then get back to me tomorrow afternoon and if you have a volt meter I'll tell you what to check, needs to be cold to test.let me know Bryan.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12059
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

Do I need to access the back or can I get to the next test from the front? Given the location of the fridge, I had to take the doors off to access the coils as the doors do not open all the way.

Expert:  Bryan replied 5 years ago.
you will need to do this from the front , once your refrigerator is cold you need to test the defrost thermostat and the heater. the thermostat needs to be cold. you can do this tonight if you want ,irt should be cold enough by now if you did this today. more than likely its your thermostat. also if you get me full model # XXXXX'll get a picture of the thermostat to you so you know what to look for.thanks Bryan

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