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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73377
Experience:  9+ years being an appliance technician with factory training.
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my freezer the ice keeps melting it makse ice fine but then

Resolved Question:

my freezer the ice keeps melting it makse ice fine but then it melts to one big block
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
do you have a model number so that I can better assist you?
Expert:  Tyler Z. replied 7 years ago.
also, is anything else melting other than the ice?
Customer: replied 7 years ago.
Kenmore 795.73262304   some of the food gets soft its like the freezer is defrosting
Expert:  Tyler Z. replied 7 years ago.
ok so, your right it sounds like it may be sticking in defrost too long. However do make sure the ice isn't just freezing together because the icemaker itself is leaking---- if you find in particular that the ice is one solid block in one area or another then this is probably the mostly likely case.

If it's just thawing and refreezing back together then it sounds like you will need a defrost control. This part has been completely remodified so make sure to read the instructions when installing it---- it's located in the back of the freezer on the right side if you pull the back panel of the freezer out you can see it.


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