How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Stephen R. Your Own Question

Stephen R.
Stephen R., Home Appliance Technician
Category: Appliance
Satisfied Customers: 65
Experience:  Trained on major home appliance brands. 3rd gen of 71+ year old family owned business. 13+ years exp
Type Your Appliance Question Here...
Stephen R. is online now
A new question is answered every 9 seconds

I am trying to get a gasket for my avanti 3.5 cu.ft. chest

Resolved Question:

I am trying to get a gasket for my avanti 3.5 cu.ft. chest freezer. can you tell me ehere and how I can purchase such item    thank you
Submitted: 5 years ago.
Category: Appliance
Expert:  Stephen R. replied 5 years ago.
Hi julian_long,

Honestly, if you door gasket is bad, I don't think you want to spend the money to find a replacement part. In general, door gaskets run between $70 and $150 depending on what the manufacture wants to charge basically. It ends up being cheaper to replace the entire unit.

If the gasket is just torn slightly, you can use a silicone caulk to repair it. This is especially true if it is just in 'accordion' folds of the gasket.

Hope that helps,
Stephen R.


If this answer helped you, please press the ACCEPT button. If you have further questions on this subject, don't hesitate to ask.
Customer: replied 5 years ago.
This does not help. My freezer is just 3 years old, about 4 months after we bougth it, Mind you ,it was left empty and open for 2 months before we started to use it. We found that the gasket was not sealing and creating a vaccum when shut, We contacted the agents here in Barbados, they sent their rep. to check, they adjusted ,brought several gaskets, and nothing worked, now they say that these gaskets for my model freezer are no longer available, yer I see the same freezers on sale on line. Can you tell me where and who I can contact to purchase a new gasket. thank you.
Expert:  Stephen R. replied 5 years ago.
Sorry for the wrong response. I was under the impression that it was actually torn.

The best place to start is with Avanti themselves.
Here is their contact information: http://www.avantiproducts.com/index.php?page=contact

I would suggest calling them instead of filling out the form for them to contact you back.

If you don't mind me asking, where is the seal not making contact? Is it at the back near the hinges? The sides? The front?

Thanks again for using us at JustAnswer.
Stephen R.
Customer: replied 5 years ago.
complete seal, it has gone flat.
Expert:  Stephen R. replied 5 years ago.
Interesting... I am having a hard time picturing what exactly is going on with it.

When you close the lid, the seal doesn't touch the top of the freezer compartment anywhere?
Expert:  Stephen R. replied 5 years ago.
Another question, did the rep that came to your house actually replace the seal with a new one or did none of the gaskets they brought fit your model?

I'm just really curious now as to what it is or isn't doing. Would really like to help you get this problem fixed.
Customer: replied 5 years ago.

hE BROUGHT NEW ONES, BUT THEY WERE EITHER TOO LONG, OR TOO WIDE

Expert:  Stephen R. replied 5 years ago.
On gaskets, a lot of times, they tend to take a set in shape. The vinyl will sag or get smashed up leaving gaps in it.

The best thing to try is to take a hair dryer or some other no flame based heat source and warm up the gasket with the lid closed. While doing so, use a non sharp, flat piece of whatever material you can find to press it down to allow the magnet to stick edge of the compartment. It is a time consuming process but you just have to work at it some. Once the seal is touching all the way around, leave the lid closed for at least a full day with the unit running. Check it often to make sure the gaps are still closed.

It is also possible that the hinge is still out of alignment and not allowing the back portion to seal up. In which case that would need to be lowered.

You can still contact them using their website http://www.avantiproducts.com/ to get further help in replacement parts and service. Unfortunately, like I said earlier, it is most likely going to be cheaper to purchase a new unit then to pay for the replacement of the gasket. Of course, it would just be great if you can get them to repair/replace the unit without cost to you. That is always worth a try to keep the money in your pocket.

Have a good one,
Stephen R.
Stephen R., Home Appliance Technician
Category: Appliance
Satisfied Customers: 65
Experience: Trained on major home appliance brands. 3rd gen of 71+ year old family owned business. 13+ years exp
Stephen R. and 2 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
 
 
 

Related Appliance Questions