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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16442
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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My Whirlpool microwave has been an excellent product. We have

Resolved Question:

My Whirlpool microwave has been an excellent product. We have had it for about 1 year and tonight, while we were cooking something that required a little longer cooking time (16 minutes) and it started to make this constant, regular knocking sound that was coming from the rear, right side. Any problems?
Submitted: 7 years ago.
Category: Appliance
Expert:  Chas replied 7 years ago.
Did it do it after you let it cool down a bit and try it with a glass of water for 2 minutes and tell me what you have?
Customer: replied 7 years ago.
The water is about 1/2 gone and very, very hot; It is not making the sound anymore (of course!). It had been about 45 minutes since we cooked with it. At that time, we cooked 3 items back to back and it made the sound with all 3.
Expert:  Chas replied 7 years ago.

Most likely the cooling fan is failing in the unit, the bearings in the fan are going out, if it under 1 year old then you have your warranty to fall back on, If it over 1 year and under 2 whirlpool is known for making customer concessions for the repairs to keep customers happy, however this may or may not happen, the phone number Whirlpool is

1-866-698-2538 Monday through Friday.

 

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