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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73443
Experience:  9+ years being an appliance technician with factory training.
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Have maytag neptune bought 2000. will not go into high speed

Customer Question

Have maytag neptune bought 2000. will not go into high speed spin. Water drains out and I have replaced circuit board. But clothes come out wet.
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
is the unit locking?
Customer: replied 7 years ago.
yes, it locks, and door lock light works, and circuit board was replaced, but still no high speed spin. hear sounds like it is trying to start, but does not. solenoid?
Expert:  Tyler Z. replied 7 years ago.
no it sounds to me like it thinks it's out of balanced--- there are 3 sensors that tell if it's out of balance or not--- usually the one on the top of the outter tub is the problem--- there is also one located on the right side--- and at the bottom.

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