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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16413
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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my samsung rb1944sl refrigerator/freezer is not cooling or

Customer Question

my samsung rb1944sl refrigerator/freezer is not cooling or freezing and the compressor is running constantly but the freon line is not cold.
Submitted: 7 years ago.
Category: Appliance
Expert:  Chas replied 7 years ago.

If the compressor is running and the suction line is not cool and the discharge line is not very warm to hot then you have a leak in the system, this will require a Tech with a EPA certification to do the repair not to mention the special equipment to find the leak, Most Samsungs come with a 5 year parts and labor on the sealed system. I wish you the best of luck and HAPPY HOLIDAYS



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