Appliance Repair Questions? Ask a Technician for Answers ASAP
The documentation I found taped in the ERC enclosure above the upper oven indicates that there is no F1 error code for this unit. The F0 code that has been displayed can be canceled, but only when the control panel feels like responding after the power has been turned back on to the unit. Even then the unit ends up with a new F0 error code within an hour or two whether or not it has been used. The referenced documentation provides the following information about the F0 failure code:
Failure Code: F0
Meaning: Shorted OFF key
Correction: Perform glass touch key panel test, make sure to test EVERY pin combination for possible shorts. If there are not shorts, the problem is probably with the control.
Prior to accepting your response I need to know what the appropriate part numbers and descriptions are (which I'll verify with PartStore.com). The complete model number as listed inside the lower oven door is PT956W0M1WW (which I've seen referenced as PT956WMWW and PT956WM1MM). As indicated in my initial question, the touch panel is separate from the ERC (which is why there is a ribbon cord connecting the two). This is a year 2007 model. Are you sure both the control panel (which is a glass control touch panel) and the ERC have indeed been updated? If so, beginning with what serial number did the updates occur?
I verified the part numbers you provided as likely fitting this application through PartStore.com. Regarding what I think is the glass touch control panel which based on looking at my unit is about 30" long and 5-1/2" tall, at the top of the unit, above the upper oven (a glass panel with a printed circuit bonded to the back of it) just what is the WB36T11146 described as "panel cntl tape asm (ca)" inclusive of? Will it include the glass panel or am I expected to salvage the one I have somehow by debonding the supposed faulty printed circuit and applying the new one?
Since these parts (the ERC and control panel) are over $200 each, I want to be sure both are needed, so back to your initial response and my follow up question:
"This is a year 2007 model. Are you sure both the control panel (which is a glass control touch panel) and the ERC have indeed been updated? If so, beginning with what serial number did the updates occur?"
I understand your logic in replacing them in pairs and declining a warranty when they are not replaced in a pair. No, I did not purchase an extended warranty. This unit is 12 months and 3 weeks old (3 weeks out of warranty). If I had the extended warranty I would not be concerned about the cost of replacing both the control panel and the ERC.
I've already sworn off Sears appliances (Kenmore/Whirlpool) because of product quality issues, slow, late and sloppy repairs and parts shipping. I guess GE will be the next appliance manufacture to lose my business. Good thing there are many other manufactures to choose from, just as good for Kenmore/Whirlpool and GE there are even more consumers to screw.