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Kelly
Kelly, Appliance Technician
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6 month old dishwasher has burning smell during dry cycle

Customer Question

This dishwasher is in a second home and is used very seldom. Nothing has gotten on to the coil and it worked without trouble the first 5 or 10 times. Any suggestions? I'm afraid it could start a fire and have only used it without the heated drying option.
Submitted: 6 years ago.
Category: Appliance
Expert:  Kelly replied 6 years ago.
Hi, thanks for using JustAnswer.com. It is possible that the timer is allowing the heater to remain on for too long. There is a saftey thermostat that should prevent a dangerous situation, but I would definitely try to find out what is going on. May I please have the model number?

Kelly
Customer: replied 6 years ago.

FDB1050REM
24" Built-In
Expert:  Kelly replied 6 years ago.
This machine uses an electronic control. If the heater is indeed staying on too long, the control is to blame. Has any damage been done to any dishes or discoloration of the tub? How old is this dishwasher?
Customer: replied 6 years ago.
No discoloration or damage of appliance or dishes. I've been home to stop it both times its happened. The unit is approximately 6 months old.
Expert:  Kelly replied 6 years ago.
I would highly recommend calling for warranty service. You will not have to pay for ANYTHING under the one year warranty. You will need a clamp on amp meter to see if the heater is on and also will need to be able to read the time chart which can be very confusing, even for technicians. I really suspect the control is to blame.
Customer: replied 6 years ago.
Ok. My only concern is with scheduling since we are only here a short while at a time, but it doesn't sound like something I can fix myself. Do you have a # XXXXX call?
Expert:  Kelly replied 6 years ago.
Sure...the number for Frigidaire is(NNN) NNN-NNNNor I have provided a link to locate a servicer in your area that you can contact directly. That may be a little less hassle than dealing with an 800# XXXXX from my experience anyway!

http://www.frigidaire.com/contact_us_servicer.asp

Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 12258
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 8 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Thanks for your help.
Expert:  Kelly replied 6 years ago.
You are welcome. Sorry this was not a real straight forward problem we could take care of tonight. The Warranty Service Provider will take good care of you.

Kelly

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