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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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we are still trying to diagnose our washing machine problem

Customer Question

we are still trying to diagnose our washing machine problem on our Maytag Neptune washer. The spin cycle does not spin the laundry dry. We checked the control panel on the back and checked the circut board and did not see any resistors that looked bad. The wax motor does not seem to have anything to do with the drain pump as indicated by your response. We do not know how to proceed.
Submitted: 8 years ago.
Category: Appliance
Expert:  Appliance Man replied 8 years ago.

does the door lock light come on when it is supposed to spin

Expert:  Appliance Man replied 8 years ago.
do you know how to take the front panel off. open the door and remove the 4 phillips screws
Expert:  Appliance Man replied 8 years ago.
check the fuse on the board down ont the lower right. that is the motor control
Expert:  Appliance Man replied 8 years ago.
if you accept the answer please press accept